Slick Talk: The Hospitality Podcast

This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk is part of Hospitality.FM - The Number One Audio Destination for Hospitality Professionals.

Business
Entrepreneurship
Technology
201
The Robinhood of Vacation Rental Investing
While I was in Florida, I had the pleasure of meeting https://www.linkedin.com/in/dennisgoedheid/ (Dennis Goedheid) who is the Founder and CEO of https://www.casiola.com/ (Casiola Vacation Homes) and https://www.guestor.com/ (Guestor.) I joined him and Michael Scott-Lester, CFO, to go through his founders' story and dive into the development of Guestor. If you like to talk stocks and investments then buckle up, this episode is about to take you back! This episode is brought to you by our friends at NoiseAware! Use SLICKTALK20 to get 20% off all noise sensors!
45 min
202
Brandy Canaley, Sextant Stays Episode from VRMA
This is a bonus episode that was recorded in person at the VRMA Conference in October where I got to sit down with https://www.linkedin.com/in/brandrethcanaley/ (Brandi Canaley) who is the COO of https://www.sextantstays.com/ (Sextant Stays) based out of Miami! In this episode, we lightly chat about her story of getting into the industry, the evolution of the brand, and of course... iPad robots! You can tune in to awesome episodes like this on Hospitality.FM or your favorite listening platform! Sponsored by NoiseAware! Uses the code SLICKTALK20 and you won't regret it!
17 min
203
Golden Nuggets From "No Bullshit" Conversations...
Joining me on the podcast, Mateo Bradford and John Stokinger, the hosts of the No BS Short-Term Rental Podcast. In this episode, we cover the golden nugget conversations that they have with industry leaders and experts and the importance of having the conversations that most are unwilling to face in our industry of hospitality. If you listen all the way through (about 42 min into the episode) you will hear a very exciting announcement about what's next for their podcast! https://thenobsshorttermrentalpodcast.com/ (https://thenobsshorttermrentalpodcast.com/) https://www.linkedin.com/company/nobsstrpodcast/ (https://www.linkedin.com/company/nobsstrpodcast/) www.slicktalkthepodcast.com and https://hospitality.fm/ (Hospitality.FM)
54 min
204
Hospitality.FM - The Podcast Network For Hospit...
We have Launched our Industry Podcast Network, Hospitality.FM! With tons of different shows signed and ready to rock and roll, we couldn't be more excited to showcase the One Destination for all of your hospitality podcast needs! https://hospitality.fm/about/ (About Hospitality.FM): Hospitality.FM is a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry. From Food and Beverage, Guest Experience, Diversity and Inclusion, Tech, Operations, Hotels, Vacation Rentals, and so much more, Hospitality.FM is passionate about giving the industry a prominent and louder voice to reach more listeners by “Going All-In On Audio.” What started as a simple podcast for Wil Slickers, over the years of growing his audience and learning the ins and outs of the podcast world, and being mentored by others along the way, he is now going all-in on audio! Most podcasts statistically don’t make it past ten episodes when they launch and with HFM, we want to make sure that statistic no longer becomes true. The audio revolution is here, and we are going to lead it all with the power of podcasting.Podcasts under the network today: https://hospitality.fm/show/slick-talk/ (Slick Talk: The Hospitality Podcast) https://hospitality.fm/show/the-no-bs-short-term-rental-podcast/ (The No BS Short-Term Rental Podcast) https://hospitality.fm/show/guestx-podcast/ (The GuestX Podcast) https://hospitality.fm/show/the-proven-principles-hospitality-podcast/ (The Proven Principles of Hospitality Podcast) https://hospitality.fm/show/post-shift-the-hospitality-podcast/ (The Post Shift Podcast) https://hospitality.fm/show/good-morning-hospitality/ (Good Morning Hospitality) https://hospitality.fm/show/i-meet-hotel-the-hoteliers-podcast/ (I Meet Hotel - The Hoteliers Podcast) And More To Be Announced Soon! Check out the https://hospitality.fm/ (Hospitality.FM website) today to learn more about Hospitality.FM and what it has to offer for the industry!
1 min
205
Finding Better Talent with Steve Trover
After thirty years of forming and growing many different businesses, Steve has now come to the conclusion that his successes and failures hinged on the same thing. Identifying, hiring, and engaging people. When they were with the right people in the right roles, fully engaged, they were extremely successful. When they were not, no strategic plan or amazing vision mattered. They simply could not execute to the level required. It was a true honor to record this episode in person with Steve at the VRMA Conference back in October! As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to https://bit.ly/33uA7PU (Safely.com) and sign up today and let them know Wil sent you! Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company. Our show partners at https://bit.ly/3hgetqT (Operto) are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 02:37 - Steves’ Background 06:08 - It’s all about the people 08:34 - Turnover of employees - finding the right person 10:37 - Behavior profile 14:35 - Experiencing labor shortage 17:25 - How smart managers manage properties 20:57 - Finding better talents 23:49 - Finding talents on LinkedIn and Indeed 28:20 - Certain positions don’t need short term rental experience 35:53 - Tectonic Shift happened during Covid - working from home is better Connecting with the Guest: Website: https://bettertalent.com/about/ (https://bettertalent.com/about/) LinkedIn: https://www.linkedin.com/in/bettertalent/ (https://www.linkedin.com/in/bettertalent/) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)
41 min
206
Michelin Rated Podcast?! with Josh Kopel
Josh Kopel is a restaurateur, tech pioneer and environmental advocate. Born in Baton Rouge, Louisiana, the spawn of bootleggers and retail giants, he was bred for the hospitality industry. Throughout Kopel’s 20+ year career in hospitality he has managed venues ranging from the Alligator Bayou Bar, located on Alligator Bayou Road, seated on Alligator Bayou (it was exactly how you’re picturing it in your mind) to the hottest Hollywood nightclubs, bars, and ultra-lounges (far less glamorous than you’re picturing it in your mind). Kopel went independent in 2010, opening his first concept Five0Four, a New Orleans-inspired bar, on the Walk of Fame in the heart of Hollywood. In subsequent years, he would open the Michelin-rated fine dining concept, Preux and Proper as well as South City Fried Chicken, voted the best fried chicken in Los Angeles by LA Weekly. Despite his success, he saw foundational issues within the industry and set out to fix them himself. In 2018, Kopel founded FLO Hospitality Solutions, a company solely focused on leveraging tech to bring more humanity to the customer service experience, not less. His first product, FLO, launched in 2019 offering an all-in-one communication solution for restaurants, saving restaurateurs 1,500 labor hours per year while increasing their profits, on average, 5-15%. . In 2020, the pandemic offered another opportunity for Kopel to serve the industry. In response to the devastation he saw, Josh created FULL COMP, a podcast, blog and video series dedicated to seeking out thought leaders from within and outside of the hospitality industry, using their wisdom to help the restaurateurs survive the present and thrive in the future. Kopel’s varied interests and talents have landed him several positions of influence including board seats on the Hollywood Hills West Neighborhood Council and the California Restaurant Association. He is also a co-founder of the Friends of Runyon Canyon, a non-profit focused on the protection of local Los Angeles Park areas. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:38 - Josh’s Background 05:59 - Becoming the student of the game 10:10 - Solving problems is the industry 12:52 - Recipe for Success 15:20 - Bringing more revenue 18:53 - Diversification of Revenue 22:42 - Are you doing it wrong? - social media 25:04 - Establishing Partnership 28:36 - Engaging your audience to your content 33:14 - Minimizing customer acquisition cost 38:40 - The ability to control their behavior 42:35 - Steps in the Case Study Connecting with the Guest: Website: http://www.joshkopel.com (www.joshkopel.com) Instagram: https://www.instagram.com/joshkopel/ (https://www.instagram.com/joshkopel/) Facebook: https://www.facebook.com/groups/172117011497393/ (https://www.facebook.com/groups/172117011497393/) LinkedIn: https://www.linkedin.com/in/joshuakopel1/ (https://www.linkedin.com/in/joshuakopel1/) Twitter: https://twitter.com/josh_kopel...
46 min
207
Building The Business You've Always Wanted with...
Brittany Blackman is full of sunshine, Southern hospitality, and a crazy passion for the vacation rental industry. She’s been working in STR for over 10 years now and hasn’t found a day that's boring yet. After her stint as Operations Manager for the majority of that time, she left in September 2020 (yes, during the worldwide pandemic), to fly freely and start her own gig. It's been fun for her swerving around obstacles, climbing mountains, and building something from scratch. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:13 - Brittany’s story 06:51 - Biggest takeaway to build a company 10:34 - Setting up internal operations 14:40 - Company standards 18:11 - Shifting mindset - becoming an entrepreneur 22:47 - Drawing the Energy 28:15 - Scaling and Growing the operation 31:58 - Building the brand internally 37:32 - Managing the text messages 39:59 - Hardest and rewarding thing in the industry 44:10 - Where can we find the guest Connecting with the Guest: Website: https://breatheeasyrentals.com (https://breatheeasyrentals.com) Facebook: https://www.facebook.com/breatheeasyrentals (https://www.facebook.com/breatheeasyrentals) Instagram: https://www.instagram.com/breatheeasyrentals (https://www.instagram.com/breatheeasyrentals) Pinterest: https://www.pinterest.com/breatheeasyrentals (https://www.pinterest.com/breatheeasyrentals) YouTube: https://www.youtube.com/channel/UChlMxuNJ8-P7EEU1oECFU4Q (https://www.youtube.com/channel/UChlMxuNJ8-P7EEU1oECFU4Q) LinkedIn: https://www.linkedin.com/company/breathe-easy-rentals (https://www.linkedin.com/company/breathe-easy-rentals) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H) Mid Roll Ad - 20:35
47 min
208
"Hey Alexa, What's The Wifi Password?" with Mat...
Matthew Loney currently serves as the President and Chief Executive Officer of Xplorie, the leading guest experience platform for U.S. leisure markets. Delivering best-in-life moments for millions of guests annually, Xplorie has nearly quadrupled in size over the past five years under Mr. Loney’s leadership. Prior to joining Xplorie, Mr. Loney served as an attorney and held executive positions at two national restaurant chains. This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:33 - Background of the guest 07:37 - Vacation Rentals 11:16 - Restaurant Concepts 13:46 - Tours and Activity Industries 18:25 - Directions and Decisions to take 22:13 - Challenges experienced from the start 26:51 - Figuring out the hurdles 32:13 - Biggest Hurdle that turned into success 37:37 - Voice Operated Technology - Alexa 43:13 - Managing Content 48:45 - Recognizing the common issues 50:26 - Importance of Podcasting for the business 55:50 - How podcast help other people 01:00:17 - Connect with the guest Connecting with the Guest: Website: http://www.xplorie.com (www.Xplorie.com) LinkedIn: https://www.linkedin.com/in/matthewloney/ (https://www.linkedin.com/in/matthewloney/) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)
66 min
209
"Guest Experience Is Everything!" with Brian Ha...
An accomplished, forward-thinking, and customer-driven visionary, Brian leverage a strong business acumen with an entrepreneurial mindset to build companies from the ground up, providing the strategic vision for long-term growth and facilitating industry partnerships that drive market penetration, grow revenue, and deliver customer service excellence in diverse enterprises, including the Hospitality Services and Vacation Rental industries. Able to see the big picture and transition vision into innovative, industry-changing solutions, he has been recognized for launching products that drive consumer demand and transform customer engagement. A known subject matter expert and consultant, he recommends policies and technology that assist vacation rental companies in developing programs and strategies that best fit the needs of his clients. Featured in Yahoo Finance, Wall Street Journal, and Travel Weekly, he was also a competitor at the Battleground Phocuswright Conference in 2016. Leading with the understanding that the secret to a great product lies within the development team, he strives to recruit the best talent, fostering a business environment that encourages inspiration and creativity to reach the broader marketplace and exceed customer and organizational performance targets. As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to https://bit.ly/33uA7PU (Safely.com) and sign up today and let them know Wil sent you! Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company. Our show partners at https://bit.ly/3hgetqT (Operto) are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:26 - Background of the Guest 09:28 - Having execution and having the right people around you 12:32 - Boots on the ground workflow 15:54 - Hiring In-house or outsource company? 19:18 - Having the right expectation 22:10 - Importance of investing in your staff 28:20 - Property management software 30:45 - Why communication is important 34:07 - Choosing what technology to invest 38:00 - How to know if the business is scalable 43:26 - Executing well can give you more revenue 46:02 - Guest Experience podcast Connecting with the Guest: Email: brianhamaoui@gmail.com LinkedIn: https://www.linkedin.com/in/brian-hamaoui/ (https://www.linkedin.com/in/brian-hamaoui/) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)
54 min
210
More Than Just The Nightly Revenue with Greg Fi...
Since 2009, Greg has worked to transform TripShock into a leading booking engine for tours and activities. Proactive and personable, Mr. Fisher first developed a passion for tourism while studying hospitality at the University of Central Florida. Since then, he has grown TripShock by cultivating strong relationships with partners and employees alike. In his free time, Greg enjoys reading biographies, watching college football, and relaxing with friends and family. This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to https://bit.ly/33uA7PU (Safely.com) and sign up today and let them know Wil sent you! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 02:51 - Background of the guest 07:04 - Challenges in building a system 11:36 - Making a lot of concessions 14:47 - Building tour operator business 21:24 - Creating an audience 24:52 - Biggest missed opportunities 28:15 - Affiliate programs 32:15 - Maximizing revenue 35:29 - Expecting their needs 37:13 - What’s next for TripShock? 41:57 - Guest’s Podcast - Awkward Watersport Guys Podcast Connecting with the Guest: LinkedIn: https://www.linkedin.com/in/greg-fisher-1b3a6514/ (https://www.linkedin.com/in/greg-fisher-1b3a6514/) Twittter: https://twitter.com/greg_tripshock (https://twitter.com/greg_tripshock) Facebook: https://www.facebook.com/hospitalityweb (https://www.facebook.com/hospitalityweb) Podcast: https://podcasts.apple.com/us/podcast/awkward-watersport-guys-podcast/id1524158798 (https://podcasts.apple.com/us/podcast/awkward-watersport-guys-podcast/id1524158798) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H) Mid Roll Ad - 19:46
48 min
211
Curating Experiences One Pickle At A Time
Co-Founders of Neat Suites based out of the Cincinnati, OH area, Edward and Jeremiah co-founded the company in 2017 to address the growing need for management in the STR space. Neat Suites recently opened the Pickle Factory Boutique Hotel in Covington KY, which is a product we are really excited about sharing with our guests. Our friends at NoiseAware sponsor this episode! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! Our show partners at https://bit.ly/3hgetqT (Operto) are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands! Jetstream also sponsors this episode! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:12 - Background of our Guests 15:51 - Desperation cause innovation - how Covid affects the business 24:25 - The ability to create a destination - The Pickle Factory 27:33 - Pickle Factory theme 28:52 - Highest performer booker 37:19 - How the property is designed 40:50 - Monitoring the inventory 42:31 - Why guests are paying premium rates 44:00 - What’s next for Neat Suites? 50:34 - Connecting with the Guest info Connecting with the Guest: Website:https://www.theneatsuites.com/ ( https://www.theneatsuites.com/) Instagram:https://www.instagram.com/theneatsuites/ ( https://www.instagram.com/theneatsuites/) Facebook: https://www.facebook.com/theneatsuites (https://www.facebook.com/theneatsuites) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)
54 min
212
Recap of The LiveRez Partner Conference with Am...
<p>This is a special bonus episode to feature and recap the LiveRez Partner Conference that was happening in Boise, Idaho this week!</p> <p>In this episode, you will hear from <a href="https://www.linkedin.com/in/ambermknight/">Amber Knight</a> who is the GM of LiveRez and we cover her career and personal story and then, of course, the story and evolution of LiveRez. I was honored to be the Emcee of the Partner Conference and to meet the LiveRez team &amp; partners!</p> <p><br></p> <p>To learn more about LiveRez and who they are, check out these links!</p> <p><br></p> <p>Website: <a href="https://www.liverez.com/">https://www.liverez.com/</a></p> <p>Facebook: <a href="https://www.facebook.com/LiveRezSoftware">https://www.facebook.com/LiveRezSoftware</a></p> <p>Instagram: <a href="https://www.instagram.com/liverezsoftware/">https://www.instagram.com/liverezsoftware/</a></p> <p>LinkedIn: <a href="https://www.linkedin.com/company/liverez/">https://www.linkedin.com/company/liverez/</a></p>
34 min
213
Sharing The Journey with Jesse DePinto
<p>Jesse is a growth-oriented serial entrepreneur with a passion for Product, UX, and Technology. Jesse is the Chief Product Officer and Co-founder of Frontdesk, a leading tech-enabled urban short-term rental brand. Today, Frontdesk operates in 35 cities with over 250 talented employees. Jesse is a champion for all-things growth at Frontdesk, which includes leading the technology, sales, and marketing teams, while also nurturing key strategic relationships for the company. He holds a BS in Mechanical Engineering from UW-Milwaukee.</p> <p>Jesse is a proud husband and father of three boys, and a complete nerd at heart.</p> <p>This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use <a href="https://bit.ly/3uBlEhf"><u>SLICKTALK20</u></a> to get 20% off your noise devices with <a href="https://bit.ly/3uBlEhf"><u>NoiseAware</u></a>!</p> <p>Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.</p> <p>Our show partners at <a href="https://bit.ly/3hgetqT"><u>Operto</u></a> are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>03:20 - Guest Background</p> <p>06:57 - Technology and automation is the key to solve complex operations</p> <p>08:16 - Creating guest experience during Covid</p> <p>10:24 - Challenges in the business</p> <p>18:04 - Finding a great leader</p> <p>19:28 - Managing the internal culture</p> <p>24:27 - Not all things need to be automated</p> <p>27:34 - Celebrating victories as the founder</p> <p>31:39 - The biggest impact of Covid</p> <p>33:58 - Hiring Skillsets vs Mindsets</p> <p>41:32 - Scaling a large network of professionally managed tech-enabled apartments</p> <p>43:02 - Managing the quality</p> <p>48:23 - Connect with the guest</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="https://www.stayfrontdesk.com/"><u><strong>https://www.stayfrontdesk.com/</strong></u></a></p> <p><strong>Twitter: </strong><a href="https://twitter.com/stayfrontdesk"><u><strong>https://twitter.com/stayfrontdesk</strong></u></a></p> <p><strong>Facebook: </strong><a href="https://www.facebook.com/stayfrontdesk"><u><strong>https://www.facebook.com/stayfrontdesk</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/company/frontdeskinc/"><u><strong>https://www.linkedin.com/company/frontdeskinc/</strong></u></a></p> <p><strong>Instagram: </strong><a href="https://www.instagram.com/stayfrontdesk/"><u><strong>https://www.instagram.com/stayfrontdesk/</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><br></p> <p><strong>Mid Roll Ad - 24:40</strong></p>
52 min
214
Growing a Global Marketplace with Reside Worldwide
<p>Lee Curtis, CCHP, co-founded RESIDE Worldwide, Inc. in November 2017. Lee and his partners believe that the traditional corporate housing industry is in a state of evolution and is being driven by the acceleration of interest in alternative housing globally. RESIDE’s core purpose is to transform the way that extended stay travel is purchased with a focus on delivering global travel solutions for enterprise companies with global needs.</p> <p>Mr. Curtis is active in the corporate housing industry, having served on the Corporate Housing Providers Association (CHPA) board of directors from 2003-2008 and then again from 2015-present. From 2004-2007 he additionally served as Vice President and Chairman and again as Chairman from 2019 through 2021. His companies have won over 13 Tower of Excellence awards for Company of the Year, Marketing Campaigns of the year, and various other accolades from the association. He is also the recipient of CHPA’s “Provider Member of the Year – Individual” award. In June of 2020, Lee was awarded the “CEO Excellence Award for Innovation” from CEO Magazine for innovation in global furnished accommodations. In February 2021, Mr. Curtis was awarded the CHPA’s Industry Impact Award. Formerly known as the Lifetime Achievement Award, this award is given to an individual that has made significant and lasting contributions to the industry.</p> <p>As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to <a href="https://bit.ly/33uA7PU"><u>Safely.com</u></a> and sign up today and let them know Wil sent you!</p> <p>Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.</p> <p>Our show partners at <a href="https://bit.ly/3hgetqT"><u>Operto</u></a> are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>03:10 - Guest Background</p> <p>06:12 - What was the pull for hospitality</p> <p>17:02 - How ROTC refine your leadership ability</p> <p>24:39 - Different offerings of RESIDE company</p> <p>31:09 - How RESIDE company deals with Covid</p> <p>35:18 - Goal for RESIDE in the 360 Platform</p> <p>40:03 - Tools and Systems that allows you to aggregate expenses</p> <p>44:49 - Evolution of RESIDE - corporate housing</p> <p>49:24 - Evolution of Business travel</p> <p>51:59 - What’s next for RESIDE</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="https://staywithreside.com/"><u><strong>https://staywithreside.com/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/lee-curtis-cchp-17196210/"><u><strong>https://www.linkedin.com/in/lee-curtis-cchp-17196210/</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p>
59 min
215
Trust & Safety In Hospitality with Ela Mezhiborsky
<p>Autohost CPO and co-founder, Ela Mezhiborsky, handles the intersection of customer success and product development, setting priorities and driving the product roadmap based on client feedback. Before transitioning to SaaS, her career involved working in risk management, running her own digital marketing agency, and managing a successful short-term rental business in Toronto. In fact, it was her experience in the short-term rental industry that exposed her and her co-founders to the massive security void plaguing property managers. It’s the reason they built Autohost.</p> <p>This episode is in honor of Anton who was also a co-founder of Autohost and unexpectedly passed away a little over a year ago today. Please go listen to <a href="https://www.slicktalkthepodcast.com/podcast/episode/1f31fadc/in-loving-memory-of-anton-zilberberg"><u>Antons previous episode</u></a> that came out exactly one year ago today, September 30th.</p> <p>This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use <a href="https://bit.ly/3uBlEhf"><u>SLICKTALK20</u></a> to get 20% off your noise devices with <a href="https://bit.ly/3uBlEhf"><u>NoiseAware</u></a>!</p> <p>Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.</p> <p>Our show partners at <a href="https://bit.ly/3hgetqT"><u>Operto</u></a> are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>04:28 - Ela’s story</p> <p>11:44 - Preventing fraudulent reservation</p> <p>16:28 - Importance of KYC (Know your client)</p> <p>18:56 - Why do we need to screen the guest</p> <p>21:20 - Maintaining the accuracy of the guest screening</p> <p>25:33 - Factors in making an assessment</p> <p>28:11 - Biggest Red Flag indicator</p> <p>31:52 - Better safe than sorry strategy</p> <p>36:12 - Best payment processing - Stripe</p> <p>40:34 - Creating a virtual check-in</p> <p>47:27 - Trust &amp; Safety In Hospitality</p> <p>51:32 - Connect with Ela</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/elamezhiborsky/"><u><strong>https://www.linkedin.com/in/elamezhiborsky/</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p>
58 min
216
What’s With The Noise In Short Term Rentals wit...
<p>Michael is the head of business development for NoiseAware and has been a part of the short term rental community since 2015. He is a 2x Phocuswright 35 under 35 leader who is committed to bettering the short term rental industry. Michael's role is focused on collaboration with the OTA's, partnering with cities for sensible regulation, developing key industry partnerships and leading the charge into new segments of hospitality like flexible rentals. On a personal side, he is obsessed with travel, volleyball, and the dad of a 2 year old boy!</p> <p>This episode is sponsored by <a href="https://bit.ly/3ofzG5X"><u>Hostfully</u></a> &amp; <a href="https://bit.ly/3hgetqT"><u>Operto</u></a>! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your techstack and get this dynamic duo to power your business!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>04:27 - Things happening since Covid-19</p> <p>09:46 - Why does this kind of host have to be kicked-off</p> <p>12:41 - Flexible Rentals</p> <p>15:26 - Does workforce housing stay until 2022?</p> <p>17:54 - Labor shortage in the hotel industry</p> <p>21:16 - Importance of the guest experience</p> <p>26:31 - How NoiseAware is solving the noise issue</p> <p>29:24 - What’s new with NoiseAware?</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/michaelgoldin1/"><u><strong>https://www.linkedin.com/in/michaelgoldin1/</strong></u></a></p> <p><strong>Facebook: </strong><a href="https://web.facebook.com/goldin1"><u><strong>https://web.facebook.com/goldin1</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><br></p> <p><u><strong>#ShortTermRentals #HospitalityIndustry #Partnerships</strong></u></p>
38 min
217
Learning More About The Annex Hotel with Ryan K...
<p>Ryan Killeen’s hospitality career officially began after participating in the hotel management program at Vancouver Community College. While in school, Ryan started cleaning bathrooms and making beds with the housekeeping team at the Fairmont Pacific Rim — considered Vancouver’s definitive luxury hotel. He was climbing the ladder at a healthy pace and was presented with an opportunity to join the opening team in Dubai at Fairmont the Palm. Without processing what this meant, Ryan said yes. Living in Dubai, working with 52 different nationalities, and leading the guest services team was the most eye-opening experience of my life. For Ryan and fellow North Americans, it was an opportunity to gain valuable work experience and open the floodgates to new opportunities back home. For others, it was an opportunity to provide for their families and give their children a future.</p> <p>After returning to North America, Ryan took on progressive roles in Vancouver, Calgary, Boston that included sales, business development, leadership, and operations for Sonder, a ‘Hometel’ company bringing together the authenticity of peer-to-peer home rental plus the dependable, elevated services of a hotel. Currently, Ryan operates the Annex Hotel in Toronto as GM.</p> <p>As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to <a href="https://bit.ly/33uA7PU"><u>Safely.com</u></a> and sign up today and let them know Wil sent you!</p> <p>Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company.</p> <p>Our show partners at <a href="https://bit.ly/3hgetqT"><u>Operto</u></a> are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><strong>In this episode, we explore:</strong></p> <p>02:52 - Background of the Guest</p> <p>06:47 - Disadvantages of having an overcomplicated system</p> <p>08:07 - Using Technology vs Old school way</p> <p>09:35 - Technology role in the hospitality industry</p> <p>13:00 - Shifting to Sonder and Airbnb</p> <p>15:56 - What is it like to be an established company?</p> <p>19:32 - What is Annex?</p> <p>23:15 - Adopting Technology - from traditional to high-tech hotel</p> <p>26:19 - Consolidating Tech hacks</p> <p>29:29 - Prediction when shifting to high-end vacation rentals</p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="https://theannex.com/"><u><strong>https://theannex.com/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/ryankkilleen/"><u><strong>https://www.linkedin.com/in/ryankkilleen/</strong></u></a></p> <p><strong>Instagram: </strong><a href="https://www.instagram.com/annexhotels/?hl=en"><u><strong>https://www.instagram.com/annexhotels/?hl=en</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p>
35 min
218
Building A Brand From Top To Bottom with Alex H...
<p>Alex has led the strategic marketing and business development efforts for Condo-World since 2009. She manages a team that has grown the company from a local vacation rental business into a nationally recognized condo marketing and technology enterprise. Alex has a passion for developing strategies that drive sales overnight and brand over time, connecting all aspects of digital, social and traditional marketing to keep Condo-World at the forefront of their highly competitive market.&nbsp;</p> <p>This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks!&nbsp;</p> <p>As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to Safely.com and sign up today and let them know Wil sent you!<br> </p> <p>In this episode, we explore:&nbsp;</p> <p>04:23 - Alex and Condo-World Background&nbsp;</p> <p>08:36 - Key to Success&nbsp;</p> <p>13:16 - Importance of Marketing&nbsp;</p> <p>19:10 - Steps for Branding package&nbsp;</p> <p>22:32 - Technology Program&nbsp;</p> <p>29:02 - Making successful partnerships&nbsp;</p> <p>32:40 - Software Connectivity Piece&nbsp;</p> <p>36:55 - Finding Gaps to fill&nbsp;</p> <p>39:19 - What’s next for Condo-World?&nbsp;</p> <p><br> Connecting with the Guest:&nbsp;</p> <p>LinkedIn: <a href="https://www.linkedin.com/in/alex-o-husner-%F0%9F%8C%8E-1844306/ ">https://www.linkedin.com/in/alex-o-husner-%F0%9F%8C%8E-1844306/</a>&nbsp;</p> <p>Facebook: <a href="https://www.facebook.com/alex.o.husner ">https://www.facebook.com/alex.o.husner&nbsp;</a></p> <p>Slick Talk Website &amp; Socials: <a href="https://bit.ly/3uCsm6H ">https://bit.ly/3uCsm6H&nbsp;</a></p> <p><br></p> <p>Mid Roll Ad - 20:53</p>
46 min
219
The Best Ways To Grow Your STR Inventory
<p>Brooke Pfautz is one of the industry's foremost experts in growing vacation rental inventory. He got his start in the industry 14 years ago when he founded Vantage Resort Realty in Ocean City, MD and took an idea on a napkin to more than 500 properties in just five years. After a successful exit, he went on to grow inventory for other major vacation rental brands as a Chief Business Development Officer in multiple destinations. Most recently, as an executive at a leading vacation rental software company, he saw first-hand through MasterMind groups that he launched and facilitated what worked and what didn’t for the 20 largest and most successful companies in the country. Today, Brooke leads Vintory, the 1st and only CRM &amp; Sales and Marketing automation platform designed exclusively for Vacation Rental Managers to grow their inventory. At Vintory, a team of over 50 growth experts are laser focused on one thing: helping VRMs hit or exceed their growth goals.</p> <p>This episode is sponsored by <a href="https://bit.ly/3ofzG5X"><u>Hostfully</u></a> &amp; <a href="https://bit.ly/3hgetqT"><u>Operto</u></a>! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech-stack and get this dynamic duo to power your business!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><strong>In this episode, we explore:</strong></p> <p>03:46 - Brookes Background</p> <p>08:46 - Finding more qualified properties</p> <p>09:48 - Good vs Bad Mailing Campaign</p> <p>11:26 - Increasing bookings and reservations</p> <p>15:23 - Top 5 Hacks for Vacation Rental Manager</p> <p>19:51 - Why do we need data scientists?</p> <p>26:05 - How will you know if the data is useful?</p> <p>33:36 - Direct Mail</p> <p>37:53 - What makes people not throw direct mails</p> <p>40:38 - Custom Audiences</p> <p>42:39 - What is IP targeting?</p> <p>45:26 - Direct Mail Retargeting</p> <p>49:01 - Determining the Value of a proper portfolio</p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Facebook: </strong><a href="https://www.facebook.com/vintoryhq/"><u><strong>https://www.facebook.com/vintoryhq/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/company/vintory"><u><strong>https://www.linkedin.com/company/vintory</strong></u></a></p> <p><strong>Twitter: </strong><a href="https://twitter.com/vintoryHQ"><u><strong>https://twitter.com/vintoryHQ</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><strong>Mid Roll Ad - 24:34</strong></p>
56 min
220
Getting Back Into Guest Experience & Storytelling
<p>Samantha Hardcastle, founder of The Storied Experience and Amore Social, brings a decade of marketing strategy &amp; storytelling to hospitality properties and destinations worldwide. Her passion-driven mission is to transform the way we travel and infuse each moment with more meaning, purpose, and magic.</p> <p>After a not-so-pleasant hotel stay a few years back, Samantha started her journey of exploring guest experience design with Cornell in 2018. Her creative marketing background, immense curiosity about other cultures, and empathetic understanding of today’s traveler serve her as she seeks to help hospitality hosts elevate their guest experience and stand out.</p> <p>Samantha’s vision is to combine her unique perspective on storytelling with aesthetic &amp; emotional intelligence, positive design &amp; psychology, wellbeing, and human behavior to build out programming and spaces for properties that are enriching and personality-packed. Her online course, the Spark 5-Star Success Pathway, dives deep into her years of research and strategies. Use code to SLICKTALK get 20% off.</p> <p>As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to <a href="https://bit.ly/33uA7PU"><u>Safely.com</u></a> and sign up today and let them know Wil sent you!</p> <p>Our show partners at <a href="https://bit.ly/3hgetqT"><u>Operto</u></a> are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message or just let them know Wil sent you and you’ll be in great hands!</p> <p>This episode is also sponsored by Jetstream! Jetstream is a full service hospitality solution with a powerful team behind it! To learn more about Jetstream, just click<a href="https://jetstreamtech.io/"><u> this link</u></a>!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>02:10 - Background of the guest</p> <p>06:13 - Creating Real Expectations with the guest</p> <p>08:47 - Areas of Inspirations</p> <p>11:42 - How Covid affects Marketing</p> <p>15:59 - Relying on Positive Psychology and positive designs</p> <p>21:14 - Guest’s Experiences</p> <p>25:07 - Storytelling</p> <p>30:25 - Importance of knowing your values and personality</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="http://thestoriedexperience.com/"><u><strong>http://thestoriedexperience.com/</strong></u></a></p> <p><strong>Website: </strong><a href="http://fivestarpathway.com/"><u><strong>http://fivestarpathway.com/</strong></u></a></p> <p><strong>Instagram: </strong><a href="https://www.instagram.com/samanthahardcastle_/"><u><strong>https://www.instagram.com/samanthahardcastle_/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/skhardcastle/"><u><strong>https://www.linkedin.com/in/skhardcastle/</strong></u></a></p> <p><strong>Email: </strong><a href="mailto:hello@thestoriedexperience.com"><u><strong>hello@thestoriedexperience.com</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><strong>Mid Roll Ad - 18:32</strong></p>
37 min
221
What It Really Takes To Operate A Safe Vacation...
<p>Justin Ford is the Director of Safety &amp; Certification Programs at Breezeway; where he is helping property managers and owners maintain the safety of short-term rental properties. An international short-term term rental safety expert, Justin was the first to elevate awareness of safety in short-term rentals back in 2013.</p> <p>Prior to Breezeway, Justin co-founded On the Water in Maine in 2006 and grew the company into the highest-grossing vacation rental company in New England. A former member of the US Coast Guard and a firefighter, Justin travels worldwide to share his industry expertise on short-term rental safety.</p> <p>Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like <a href="https://bit.ly/3uBlEhf"><u>NoiseAware</u></a> &amp; <a href="https://bit.ly/33uA7PU"><u>Safely.com</u></a>! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind!</p> <p>This episode is also sponsored by our friends at <a href="http://www.breezeway.io/slick"><u>Breezeway</u></a>! Check out this link to learn more!</p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>03:25 - Background of the guest</p> <p>06:24 - Convincing the waterfront owners</p> <p>09:49 - Safety Training Course</p> <p>13:48 - Challenges of creating the course</p> <p>16:24 - Top Claims in Insurance Company</p> <p>20:31 - Successful ways to overcome incidents</p> <p>24:12 - What is Safety Training Course</p> <p>30:28 - Marketing Tricks</p> <p>35:54 - Breezeway’s Mission</p> <p>40:06 - Why Rentals are not considered safe</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Facebook: </strong><a href="https://www.facebook.com/shorttermrentalsafety"><u><strong>https://www.facebook.com/shorttermrentalsafety</strong></u></a></p> <p><strong>Website: </strong><a href="https://www.breezeway.io/safety-app"><u><strong>https://www.breezeway.io/safety-app</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p>
47 min
222
From A Property To A Podcast with Sarah & Annet...
<p><strong>Thanks for Visiting has always been about short-term rentals. Annette and Sarah met at a Columbus, Ohio City Council Meeting fighting for their right to host homes on Airbnb. The two shared a belief that the short-term rental industry needs hosts to be more hospitable. Every resource they'd come across in growing their own businesses was purely profit driven - and "heads in beds" just isn't their style.<br> <br> We had to figure out a lot of stuff on our own and now we want to give you the behind-the-scenes look we tried to find when we started. Thanks for Visiting is like Hospitality Prep School for the Airbnb stager or host. You'll find resources to help you host with heart and improve your processes and systems.<br> <br> This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use </strong><a href="https://bit.ly/3uBlEhf"><u><strong>SLICKTALK20</strong></u></a><strong> to get 20% off your noise devices with </strong><a href="https://bit.ly/3uBlEhf"><u><strong>NoiseAware</strong></u></a><strong>!<br> <br> </strong><a href="https://bit.ly/3ofzG5X"><u><strong>Hostfully</strong></u></a><strong> is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use </strong><a href="https://bit.ly/3ofzG5X"><u><strong>SLICKTALK20</strong></u></a><strong> to get $100 off of their property management platform and two months free of their premium digital guidebooks!</strong></p> <p><strong>This episode is also sponsored by our friends at </strong><a href="http://www.breezeway.io/slick"><u><strong>Breezeway</strong></u></a><strong>! Check out this link to learn more!</strong></p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>03:04 - Background of the guests</p> <p>12:08 - Power of Podcasting</p> <p>17:55 - How to operate in a high standards</p> <p>19:07 - Complete Transparency to everyone</p> <p>23:54 - STR Regulations</p> <p>27:48 - Finding good resources</p> <p>30:50 - Balancing media side of the business and the vacation rental business</p> <p>37:14 - Why we need to continue growing and build something</p> <p>38:50 - Females are the biggest users in Airbnb platforms</p> <p>41:03 - Enjoying the Process</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="http://www.thanksforvisiting.me/"><u><strong>www.thanksforvisiting.me</strong></u></a></p> <p><strong>Instagram: &nbsp;@thanksforvisiting</strong></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><strong>Mid Roll Ad - 21:22</strong></p>
46 min
223
Building a Business That Maintains a High Level...
<p><strong>Maeva is the founder of Flying Cat Marketing, a content-led SEO agency for SaaS companies in hypergrowth. She's helped VC-backed tech companies like </strong><a href="//www.operto.com"><strong>Operto</strong></a><strong>, Avantio, tye, and others scale their organic user acquisition with seamless content operations and world-class, revenue-generating content.<br> <br> This episode is sponsored by </strong><a href="//www.noiseaware.com" target="_blank"><u><strong>NoiseAware</strong></u></a><strong> &amp; </strong><a href="https://bit.ly/3hgetqT"><u><strong>Operto</strong></u></a><strong>! Running a great property management company means you need a great property noise sensor and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business!<br> <br> This episode is also sponsored by our friends at </strong><a href="https://jetstreamtech.io/"><u><strong>Jetstream!</strong></u></a><strong> Check out this link to learn more!</strong></p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>03:31 - Maeva’s Background</p> <p>11:24 - Letting go of control</p> <p>15:35 - Optimizing your time and energy</p> <p>21:10 - Financial Ambitious Goals</p> <p>23:36 - Are you charging more or less?</p> <p>25:19 - Point of view when it comes to technology</p> <p>30:38 - Why Hoteliers keep everything tight</p> <p>34:50 - Providing better value to the guests</p> <p>37:17 - Scaling the services</p> <p>40:12 - Using LinkedIn to Grow your Brand</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Website: </strong><a href="https://flyingcatmarketing.com/"><u><strong>https://flyingcatmarketing.com/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/maevaeverywhere?originalSubdomain=es"><u><strong>https://www.linkedin.com/in/maevaeverywhere?originalSubdomain=es</strong></u></a></p> <p><strong>Instagram: </strong><a href="https://www.instagram.com/flyingcatmarketing/"><u><strong>https://www.instagram.com/flyingcatmarketing/</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p> <p><strong>Mid Roll Ad - 22:14</strong></p>
45 min
224
Here We Are Series, Episode 1
<p><a href="//www.washbnb.com">Daniel Cruz</a> and I are back to talk about entrepreneurship and the impact it's had in our lives and the lessons and values we are getting from our recent journey! &nbsp;</p> <p>We will be bringing on other founders in the industry and we plan to make sure that we are 100% vulnerable and open during these recordings!</p> <p><br></p> <p>Slick Talk Sponsors:</p> <p><a href="//www.noiseaware.com">NoiseAware</a></p> <p><a href="//www.hostfully.com">Hostfully</a></p> <p><a href="//www.safely.com">Safely.com</a></p> <p><a href="//www.operto.com">Operto<br> </a><br> <br> </p>
43 min
225
It's Our Generation's Turn To Utilize What's Ri...
<p><strong>Chloe Cohen is the CEO of BRIQ, a Real Estate Investor, and the Founder of Real Deals by Chloe. She is an empathy-driven entrepreneur focused on helping others self-empower by approaching life from a balanced perspective-mind, body, and soul. She is a real estate investor and prop-tech advisor at BRIQ, a tech-focused Real Estate Estate Marketing Agency, in New York City.<br> <br> Join us today to learn more about how to utilize what’s right in front of us with Chloe Cohen.</strong></p> <p><strong>This episode is sponsored by </strong><a href="https://bit.ly/3ofzG5X"><u><strong>Hostfully</strong></u></a><strong> &amp; </strong><a href="https://bit.ly/3hgetqT"><u><strong>Operto</strong></u></a><strong>! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business!</strong></p> <p><strong>This episode is also sponsored by our friends at </strong><a href="https://jetstreamtech.io/"><u><strong>Jetstream!</strong></u></a><strong> Check out this link to learn more!</strong></p> <p><br></p> <p><strong>In this episode, we explore:</strong></p> <p>02:18 - Chloe’s Background</p> <p>04:55 - Best software or technology</p> <p>07:55 - Different periods that we go through</p> <p>09:08 - Niche Marketing</p> <p>10:01 - Overabundance of staff</p> <p>15:50 - Is there a universal technology?</p> <p>20:18 - Flexible Living</p> <p>22:13 - Variation of Personality types</p> <p>26:37 - &nbsp;How will we know if it’s scalable?</p> <p>33:12 - Knowing which route to take in investing</p> <p><br></p> <p><strong>Connecting with the Guest:</strong></p> <p><strong>Instagram: </strong><a href="https://www.instagram.com/realdealsbychloe/"><u><strong>https://www.instagram.com/realdealsbychloe/</strong></u></a></p> <p><strong>LinkedIn: </strong><a href="https://www.linkedin.com/in/chloecohen/"><u><strong>https://www.linkedin.com/in/chloecohen/</strong></u></a></p> <p><strong>YouTube: </strong><a href="https://www.youtube.com/c/RealDealsbyChloe"><u><strong>https://www.youtube.com/c/RealDealsbyChloe</strong></u></a></p> <p><strong>Slick Talk Website &amp; Socials: </strong><a href="https://bit.ly/3uCsm6H"><u><strong>https://bit.ly/3uCsm6H</strong></u></a></p>
42 min