Learning the power of an upselling mindset

Featuring Evan Dolgow, Predictive Hospitality

Andrew Kitchell sat down with me to unfold the story of how he and his team were able to "rise from the ashes" of Lyric by going all-in with https://www.linkedin.com/company/usewheelhouse/ (Wheelhouse), their in-house dynamic pricing tool. In this episode, we're going to talk about the difficulty of fundraising and restructuring the way they did for Wheelhouse. A real "underdog" story that shows the true spirit of entrepreneurship. Once this episode is done live streaming, please join us for a live (video and audio) recorded QandA where you, the listener/watcher, get to join us on a live stage with your questions for Andrew and the team at Wheelhouse! This is not a signup page but make sure to save this link so you can become part of our live stream! 1️⃣ We will live stream the full episode on May 13th at 8:30am PST 2️⃣ Once the episode is done streaming, join us at 10am PST for the live QandA 3️⃣ Have your questions ready! Feel free to submit them to us early by commenting on the episode stream first! 🔗 http://ow.ly/3rJt50ITG41 (http://ow.ly/3rJt50ITG41) --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

Andrew Kitchell sat down with me to unfold the story of how he and his team were able to "rise from the ashes" of Lyric by going all-in with https://www.linkedin.com/company/usewheelhouse/ (Wheelhouse), their in-house dynamic pricing tool. In this episode, we're going to talk about the difficulty of fundraising and restructuring the way they did for Wheelhouse. A real "underdog" story that shows the true spirit of entrepreneurship. Once this episode is done live streaming, please join us for a live (video and audio) recorded QandA where you, the listener/watcher, get to join us on a live stage with your questions for Andrew and the team at Wheelhouse! This is not a signup page but make sure to save this link so you can become part of our live stream! 1️⃣ We will live stream the full episode on May 13th at 8:30am PST 2️⃣ Once the episode is done streaming, join us at 10am PST for the live QandA 3️⃣ Have your questions ready! Feel free to submit them to us early by commenting on the episode stream first! 🔗 http://ow.ly/3rJt50ITG41 (http://ow.ly/3rJt50ITG41) --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

Sean McGregor literally found hosting through love. When he first started dating Lindsey in 2015, she was renting out the 2nd bedroom in her Austin, Texas apartment which covered her entire rent….then when she would travel, she would rent out the entire home and it would pay her rent and travel expenses! Sean joins me on the show to dive into the world of hosting and entrepreneurship that he and his family have been living in before it became popular due to COVID. Sean is also an author of a chapter in the book, Hospitable Hosts, which is released May 16th! Link here: https://www.hospitablehosts.com/ (https://www.hospitablehosts.com/) Links Mentioned by Sean: https://www.instagram.com/swapcohosting/ (Instagram) https://stayworkandplay.com/ (Website) https://waitbutwhy.com/2014/06/taming-mammoth-let-peoples-opinions-run-life.html?fbclid=IwAR1IOO195k3UjTZxybQFjIwL-7hzCLaPMSY0aXGZHYguJSayezpUUNVzLiU (And Article) Sponsored By: https://www.hostfully.com/ (Hostfully:) Use Code SLICKTALK20 https://noiseaware.com/cart/?wt_coupon=slick20 (NoiseAware:) Use Code SLICK20 https://jetstreamtech.io/ (Jetstream): 50% off if you mention this episode https://safely.com/ (Safely.com): Reach out for best STR Insurance for operators --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

This podcast episode is long overdue! Welcome https://www.linkedin.com/in/jessicagillingham/ (Jessica Gillingham), Founder of https://abode-pr.com/ (Abode PR), to the podcast as we dive into her entrepreneurial journey in our industry and learning a bit more about what it takes to be in PR and how they serve their clients with multiple services. This episode is brought to you by https://www.hostfully.com/ (Hostfully), https://jetstreamtech.io/ (Jetstream) and https://safely.com/ (Safely)! --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees Also, if you know or you are doing something similar, please let us know how we can support you!

You read the title correctly! We have been playing with the https://www.spotify.com/us/live/ (Spotify Live app) and I did my first one with a good friend, https://www.linkedin.com/search/results/all/?keywords=steve%20turkandorigin=RICH_QUERY_TYPEAHEAD_HISTORYandposition=0andsearchId=6e8c7237-a118-4ade-9202-5efa0d8e3baeandsid=*_%40 (Steve Turk)! We even had our friend https://www.linkedin.com/in/john-stokinger/ (John Stokinger) join for a few minutes! We’re calling this “The State of the Industry from Our Perspectives” because with a lot of people asking us the question, “what’s it like behind the scenes as a person in media?” And so it made sense to come on here and take that question head on by asking each other questions that will hopefully answer that for you all. Enjoy and make sure to follow the show on https://open.spotify.com/show/63w8FvJerIuCJzVgRXxz51 (Spotify) or your favorite audio platform! --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

https://www.linkedin.com/in/mandrewmcconnell/ (Andrew) is no stranger to the podcast or the vacation rental industry. Late 2020, Andrew joined me on the show to introduce https://www.rented.com/ (Rented) to the Slick Talk community and told the story of what they built at Rented. Now, he joins me again to cover what's happened since and to also do a little bit of a deep dive on some important industry topics. To hear Andrew's first episode on Slick Talk, https://hospitality.fm/show/episode/andrew-mcconnell-rented-com/ (click here!) This episode is brought to you by our friends at https://www.jurny.com/ (Jurny), https://safely.com/ (Safely.com), and https://noiseaware.com/ (NoiseAware)! Make sure to pre-order Andrew's book! https://www.amazon.com/Get-Out-My-Head-Creating/dp/1637740751/ref=sr_1_1?qid=1651075916andrefinements=p_27%3AAndrew+McConnellands=booksandsr=1-1 (Link here!) --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

https://www.linkedin.com/in/maxwell-farley-b4305b2a/ (Max Farley) is the Founder of https://www.getsojo.com/ (sojo), a guest amenity platform and service that's dedicated to making turnover days suck a little less for property managers. With an extensive background in shipping and logistics in his "past life", Max brings this knowledge and skill to solve the massive problem for the industry and they're just getting started! This episode is brought to you by our friends at https://www.jurny.com/ (Jurny), https://noiseaware.com/ (NoiseAware), and https://safely.com/ (Safely!) --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://form.asana.com/?k=H3jF0SaIJsLgOVMof6b9vgandd=1201754477643989 (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

I sat down with Scott Parker who has multiple brands within different segments of hospitality and retail. From bars and restaurants, to barbershops and boxing gyms, the reason I invited Scott on the podcast is because his story is one we all should be able to relate to as entrepreneurs. The road to success isn't easy and failure isn't easy either because as humans we want nothing more but to be successful and on many different terms or definitions. This episode is brought to you by https://www.jurny.com/ (Jurny), https://noiseaware.com/ (NoiseAware), and https://safely.com/ (Safely)! --------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://bit.ly/3DCiiQv (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

Chris Deferio is an award winning coffee professional and coffee consultant with 22 years in the retail specialty coffee industry. He has seen great success in his career as a barista, trainer, cafe manager, operations manager, and playing a key role in the scaling and success of many independent coffee shops. In addition to being a 3 time international latte art champion and US Barista championship finalist, Chris has been able to help thousands of people through his in person speaking and training at trade shows, industry associations, and even outside of coffee in the world of craft beer and wine. This episode is sponsored by Hostfully, Jetstream, and NoiseAware! Use the cod SLICKTALK20 to get exclusive discounts! --------------------- Thank you for tuning into our podcast! https://bit.ly/3wYncG7 (Slick Talk) is a https://bit.ly/3iWGW4K (Hospitality.FM) production and you can find more of our shows at Hospitality.FM or anywhere else you listen to your podcasts! Listen to more episodes on our https://bit.ly/3iWGW4K (website) and take a look at our amazing https://bit.ly/36NfWSS (podcast and network sponsors) that make this all possible! You can also listen to our Monday morning podcast, https://bit.ly/3u5PdK8 (Good Morning Hospitality), where we dive into the industry as a whole in a more casual setting! If you ever want to contact us for guest suggestions or anything else related to the podcast, please fill out https://bit.ly/3DCiiQv (our contact form) and we will be in touch! Last but not least, we love to connect on LinkedIn! https://bit.ly/3wXArqw (Let's connect) there so you can see the daily content we post beyond the podcast!

Brooke Pfautz is a serial founder within short-term rentals and a second-time guest here on Slick Talk! In this week's episode, we wanted to cover a few things from the first episode on inventory growth hacks but also touch on the importance of the lifetime value a management contract brings your STR business while also showcasing how to actually calculate that value over some specific metrics. Another episode you don't want to miss! To hear the first episode, https://hospitality.fm/show/episode/the-best-ways-to-grow-your-str-inventory/ (click here!) This episode is brought to you by NoiseAware, Jetstream, and Safely!

Thank you so much for tuning in to this special episode. It is a bonus episode because, during my time here in Cancun, Mexico where I've been for the last month, my friends over at Breezeway hosted their second annual Elevate virtual conference. And it's been super exciting to see them put this together for the second year in a row. This whole episode is dedicated to the session called "How to Win and Influence Owners" and so you're going to hear Jeremy Gall, the founder of Breezeway jump right in after the intro plays. And then once he gets through the intros you're going to hear the great session that we had about owner acquisition, keeping owners, owner communication, you name it, super important stuff. Thank you to https://www.breezeway.io/elevate (Breezeway) for allowing me to do this and create this bonus episode!

Building a short-term rental management software from the ground up to me is an art! Vincent, Co-Founder of Uplisting, joins me to talk about the journey of building a software solution that grows with its users and allows the community of our industry to be hyper-involved and focused on the product that helps the everyday property manager. https://www.uplisting.io/ (Uplisting Website) Hospitality.FM This episode is brought to you by our friends at NoiseAware, Jetstream, and Operto! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees Also, if you know or you are doing something similar, please let us know how we can support you!