After graduating from hotel school, https://www.linkedin.com/in/matthijswelle/ (Matt Welle) knew he wanted to make a bigger impact in the hotel industry. Now, he is the CEO of https://www.mews.com/en (Mews), a new-age and cloud-based property management system that is built out as one of the best in the industry. Matt and I sit down to talk about his journey and the story of Mews as they have been one of the most innovative tech companies in our industry. I knew I had to have Matt on the show after I interviewed Richard Valtr who is the Founder of Mews. To listen to Richard's episode (I highly recommend that you do, by the way.) click the https://hospitality.fm/show/episode/its-no-longer-just-a-room-with-richard-valtr-founder-of-mews/ (link here) to check it out. This episode is sponsored by NoiseAware and Operto! Learn more at Hospitality.FM Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees Also, if you know or you are doing something similar, please let us know how we can support you!

​​Building a software business had always enticed Assaf. In their final semester of business school, he and Tim developed a business plan that would eventually launch https://turnoverbnb.com/ (TurnoverBnB), a premier tool for short-term rental hosts and cleaners to connect and automatically manage their vacation rental cleaning schedules. In this episode, we dive into the creation, the growing pains, and the thinking behind the brand of TurnoverBnB! This episode is brought to you by our partners at Jurny and Hostfully! We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! https://my.captivate.fm/www.rentalstorescue.com (www.rentalstorescue.com) or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees (https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees) Also, if you know or you are doing something similar, please let us know how we can support you! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees Also, if you know or you are doing something similar, please let us know how we can support you!

As a founder-focused podcast, I realize we can get too focused on titles, accomplishments, and attention that it distracts us from seeing people in a more human aspect. And yes, Dr. Jeffrey is a Founder, but hearing his words "You Don't Need A Fancy Title To Lead" really struck a cord. Enjoy this personal and open conversation he and I had about his story and journey in hospitality. https://www.linkedin.com/in/drjeffreyo/ (Dr. Jeffrey O) is an internationally renowned CEO, educator, leadership coach, and author. He has been described as one of the most famous people in the world of Hospitality and has been featured on the cover of several business and hospitality magazines. He currently serves as president of the International Hospitality Institute (IHI) where he oversees IHI's global operations. IHI is the organizer and sponsor of the annual Global Hospitality Summit (GHS). This episode is brought to you by Jurny and NoiseAware!

Neel Parekh is the CEO and Founder of MaidThis, one of the top-rated national cleaning franchises. MaidThis has been called "the franchise for millennials", given its fully remote model and new-age spin on an old-school cleaning industry. As he built his business to reach millions in revenue, Neel traveled for five years while managing a fully remote team — he is now on a mission to help others achieve the same. A renowned business expert, Neel mentors other entrepreneurs on the dos and don'ts of managing a company, essential tips for franchise operators, how to be a successful digital nomad, and much more. In this episode, I got to dive into Neel's story and discover his passion for entrepreneurship in our industry! This podcast episode is sponsored by our friends at Hostfully, Jetstream, and Operto!

This was an episode that I probably enjoyed recording more than most due to the fact I am in the Voice and Audio world all day, every day! David Berger was the first to conceive of, develop, and deliver a viable hotel voice assistant. His insight into the challenges and opportunities presented by voice assistants in hotels is unmatched. He is the Founder and CEO of Volara - the voice hub for the hospitality industry - which was recently acquired by Uniguest. Volara’s conversation management software and secure integrations hub turn the leading consumer smart speakers and natural language processing platforms into a hotel business tool. Volara is building voice interfaces for leading hotel technologies while providing hotels the software to manage conversations with their guests at scale. Volara is the Official and Exclusive Partner of Marriott for pilots of voice technologies. It is also developing voice-based solutions for leading brands like Viceroy, Melia, Two Roads, and more. Links: www.hospitality.fm Volara Website: volara.io Uniguest Website: https://uniguest.com/ (https://uniguest.com/) David's LinkedIn: https://www.linkedin.com/in/david-berger-5571b13/ (https://www.linkedin.com/in/david-berger-5571b13/) This episode is sponsored by NoiseAware, Jurny, and Safely!

https://www.linkedin.com/in/damiansheridan/ (Damian Sheridan) and I sit down and talk about our trip to Miami as we planned for the Book Direct Show in October to be based in Miami! What better day to announce our venue than on https://www.youtube.com/hashtag/bookdirectday (#BookDirectDay) itself?! Press Release: https://shorttermrentalz.com/news/bds-destinationaire-partner-2022/ (https://shorttermrentalz.com/news/bds-destinationaire-partner-2022/) Venue Page: https://bookdirect.show/venue/ (https://bookdirect.show/venue/) Sign up for the event to get early bird tickets! https://bookdirect.show/venue/ (https://bookdirect.show/venue/) This bonus episode is sponsored by Jetstream and Operto!

Join me, Wil Slickers, this week as I sit down with Thibault Masson, Founder of Rental Scale Up, and dive into his story as he got started with vacation rentals and eventually joined Booking.com and now is running his business and team full time! Rental Scale Up is known for its great amount of content that dives into data behind big companies like Airbnb, VRBO, Sonder, and many others. At the end of the day, the mission and goal of Rental Scale-Up are that it's an online platform welcoming several short-term rental industry experts ready to share their proven, hands-on experience and to help property managers grow their business, by bringing them actionable tips that they can use in their daily life. This was a fun episode so make sure to check out all the content on Rental Scale-Up and tune in again next week! This episode is sponsored by my friends at Jurny and Safely!

Steve Turk is (in my mind) Mr. Miami! With a very successful career in hotels, food, and beverage, and creating amazing experiences, Steve sits down with me to go into his story of finding his passion in the industry and how that has turned into becoming a founder and industry leader with multiple adventures in the industry. Thank you to our sponsors for bringing these episodes to life! It was a pleasure to meet Steve and over 20 other industry leaders in hospitality at our happy hour event in Miami this last week! This episode is sponsored by Jurny and NoiseAware! Links to find Steve on every platform! Linkedin: https://www.linkedin.com/in/stevelturk/ (https://www.linkedin.com/in/stevelturk/) Instagram: @stevelturk TikTok: @steveturk Clubhouse: @steveturk Facebook: facebook.com/stevelturk

"If these last two years have taught us anything is hoteliers are eternal optimists, and I love that about them." - Adam Harris, Co-Founder of https://www.cloudbeds.com/ (Cloudbeds)This quote was like music to my ears as I was going through the transcript of this episode. To add to it, hospitality as a whole industry is full of eternal optimists and people who truly are in it for the love and passion of people. In this episode, you're going to hear Adam and I talk about the early beginnings of Cloudbeds and the company it's become over the years and how they're helping the industry rethink some old ways of doing things after the last two years of COVID. This episode is brought to you by our friends at Jurny and NoiseAware! Check us out at https://hospitality.fm/ (Hospitality.FM) or on https://www.linkedin.com/in/wil-slickers/ (LinkedIn)! Mentioned in this episode: Rentals To Rescue - Ukraine Support We're calling out to all of our property manager friends, industry experts, and anyone knowing of those providing lodging for Ukrainian refugees seeking safety! Please contact me directly as we have an internal document that is being updated in real-time and if you could share this message within your network, we'd really appreciate it! www.rentalstorescue.com or our GoFundMe: https://www.gofundme.com/f/qpdb77-shortterm-rentals-for-ukrainian-refugees Also, if you know or you are doing something similar, please let us know how we can support you!

Every year, I look forward to the Industry Report that Hostfully publishes for all in the vacation rental industry! In the last two years, I have been able to contribute some thoughts to this report through my partnership with https://my.captivate.fm/www.hostfully.com (Hostfully)! In this episode, David Jacoby (Co-Founder of Hostfully) and Fred Bassili (Marketing Manager) join me to cover the finds from 2020 and 2021 and how they will impact our 2022 moving forward! To download the report, use this link: https://reports.hostfully.com/2021-hospitality-report-wil-slickers (https://reports.hostfully.com/2021-hospitality-report-wil-slickers) Thank you to this episode's sponsors, https://my.captivate.fm/www.hostfully.com (Hostfully), https://my.captivate.fm/www.jetstreamtech.io (Jetstream), and https://my.captivate.fm/www.operto.com (Operto!)

Andreas and I were supposed to record an episode together back in early 2020 but never got the chance due to the pandemic. Now, we finally got the time to sit down and go into his story and the story behind the brand of https://www.sextantstays.com/ (Sextant Stays.) I also had the pleasure to meet Brandy, COO of Sextant Stays, at the VRMA conference and covered a portion of her story and interaction with the brand from the beginning to help set the scene for this episode as well! Thank you to our sponsors at https://my.captivate.fm/www.noiseaware.com (NoiseAware), https://my.captivate.fm/www.jetstreamtech.io (Jetstream), and https://my.captivate.fm/www.operto.com (Operto)! Learn more about Sextant Stays here and use my code SLICKTALK15 for 15% off of your stay with a Sextant property!

Wellengood President and CEO Glenn Malone co-founded the hotel management and development firm in 2002. As Executive, Malone plays an integral role in expanding the company’s long-term hotel development, operations, and ownership portfolio. He is one of the founding partners in AAA 4-Diamond hotel The Westin Memphis, which is one of Wellengood’s clients. Glenn grew up in humble beginnings and started his hotel career as a busboy and worked his way up to being a founder and hotel executive. Links: Website: https://www.wellengood.com (https://www.wellengood.com) LinkedIn: https://www.linkedin.com/company/wellengood/ (https://www.linkedin.com/company/wellengood/) Thank you to our Podcast Partners, Jurny and Safely for supporting episodes like this one!

The final bonus episode from the VRMA International Conference and this one is much needed for hosts and professional property managers! We all know that furniture and purchasing furniture for one property or multiple properties can be a real pain and Host GPO is helping operators standardize that process and save a few dollars along the way! Learn more about https://members.hostgpo.com/users/signup/ (Host GPO) and https://www.linkedin.com/in/jeff-iloulian-bb0b6829/ (Jeff) on LinkedIn and on their website! Shoutout to our show sponsors Jurny and NoiseAware for letting us bring these in-person episodes to life and on the airwaves!

Eric Moeller is the CEO and Co-Founder of Overnight Success with Jasper Ribbers and they focus on putting together Mastermind events and have other educational offerings within their company, one of which I attended! I was involved in their 90-day accelerator program called Legends X and it was a great program for me and my vacation rental business and would highly recommend checking it out if you're trying to scale a profitable and systemized vacation rental company! In this episode, you will hear Eric's story about getting into the industry, his challenges with the arbitrage management model, and shifting it to a traditional management model, launching their experiential hospitality brand called Freewyld which is a property with some tiny cabins in the destination and with big goals to set a new standard for their guests. Links/mentions in this episode: https://www.overnightsuccess.io/ https://getpaidforyourpad.com/ (Get Paid For Your Pad Podcast) Hostfully: Use Code SLICKTALK20 Our Podcast is really proud to showcase our show sponsors and partners and as you'll hear in this episode, we love working with Jurny and we think you will too! Also, if you have a vacation rental, you need to check out Safely.com to make sure you're staying protected during guest stays in your home!

Chris Adams and his international luxury hospitality consulting firm EAG are currently opening 100 hotels during Q3 and Q4 of this year, partnering with Marriott International to transform locations for The Ritz-Carlton, St. Regis, W, Westin, and Renaissance among others all over the world. He has worked on everything from the acclaimed Italian steakhouse Davio's in Atlanta to the Cosmopolitan in Las Vegas and is heavily involved in the continued evolution of Marriott's beverage program. Chris is a disruptor of the hospitality industry and has climbed the ladder from pool attendant at The Ritz-Carlton to transforming Ritz-Carltons. He also has a spirit in the works with rapper, G-Eazy. In our episode together, despite all of the amazing and fancy things listed above, it was never always like this for Chris. When he joined me on this episode, we uncovered the journey of his biggest failures, the pain and humility of starting all over again, and how he learned from everything to then accomplish real success that was greater than himself. Links: https://www.instagram.com/chrisadams_eag/?hl=en (https://www.instagram.com/chrisadams_eag/?hl=en) https://www.linkedin.com/in/chris-adams-07aa7b57/ (https://www.linkedin.com/in/chris-adams-07aa7b57/) https://www.ellisadamsgroup.com/ (https://www.ellisadamsgroup.com/) https://www.instagram.com/ellisadamsofficial/ (https://www.instagram.com/ellisadamsofficial/) Thank you Jurny and NoiseAware for supporting amazing episodes like this one with Chris Adams!

John is a short-term rental industry expert, with particular expertise in optimizing and customizing the technology stack, driving up revenue, and continually streamlining operations. Leveraging his experience in building, growing, and operating a successful short-term rental brand from the ground up, John constantly utilizes his own short-term rental business as a fertile testing ground to roll up his sleeves and dig in to experiment with new systems, technologies, and approaches. John is an architect by training. With a Doctorate in Building Physics from Harvard University, John was previously was an expert consultant in the environmental sustainability industry. The short-term rental industry is John’s second career and he is passionate about and is dedicated to helping professionalize the industry. In this episode of Slick Talk, we dive into his personal story of becoming an entrepreneur, his "why" behind it all, the challenges on regulations in Hawaii, and his new venture with AJL. Links: https://www.linkedin.com/in/john-an-0762b8a/ (https://www.linkedin.com/in/john-an-0762b8a/) www.gettechtape.com www.ohanastay.com https://ajlatelier.com/team/ (https://ajlatelier.com/team/) As always, a huge thank you to our Podcast Partners, Jurny for headlining the show and for Safely being a long-time committed partner with us as well!

Francois Gouelo is a serial entrepreneur and adventure traveler. Francois graduated from the University of Toronto with an honors degree in Computer Science, and Cognitive Science, and recently completed his Masters of Entrepreneurship at the University of Cambridge with a focus in prop-tech and real estate. Francois is the founder and CEO of https://ensoconnect.com/ (Enso Connect), a travel-focused startup. Francois started the company at DCSIL and was able to survive and thrive to build the future of travel for the short-term rental industry. Backed by VCs in Europe and North America, Enso has scaled from 68 listings to over 12,000, joined Founder’s Factory, the UK’s top Accelerator program, and launched in over 17 different countries. This episode is sponsored by our friends at Jurny and NoiseAware!! Thank you for your continuous support!

While I was in Florida, I had the pleasure of meeting https://www.linkedin.com/in/dennisgoedheid/ (Dennis Goedheid) who is the Founder and CEO of https://www.casiola.com/ (Casiola Vacation Homes) and https://www.guestor.com/ (Guestor.) I joined him and Michael Scott-Lester, CFO, to go through his founders' story and dive into the development of Guestor. If you like to talk stocks and investments then buckle up, this episode is about to take you back! This episode is brought to you by our friends at NoiseAware! Use SLICKTALK20 to get 20% off all noise sensors!

This is a bonus episode that was recorded in person at the VRMA Conference in October where I got to sit down with https://www.linkedin.com/in/brandrethcanaley/ (Brandi Canaley) who is the COO of https://www.sextantstays.com/ (Sextant Stays) based out of Miami! In this episode, we lightly chat about her story of getting into the industry, the evolution of the brand, and of course... iPad robots! You can tune in to awesome episodes like this on Hospitality.FM or your favorite listening platform! Sponsored by NoiseAware! Uses the code SLICKTALK20 and you won't regret it!

Joining me on the podcast, Mateo Bradford and John Stokinger, the hosts of the No BS Short-Term Rental Podcast. In this episode, we cover the golden nugget conversations that they have with industry leaders and experts and the importance of having the conversations that most are unwilling to face in our industry of hospitality. If you listen all the way through (about 42 min into the episode) you will hear a very exciting announcement about what's next for their podcast! https://thenobsshorttermrentalpodcast.com/ (https://thenobsshorttermrentalpodcast.com/) https://www.linkedin.com/company/nobsstrpodcast/ (https://www.linkedin.com/company/nobsstrpodcast/) www.slicktalkthepodcast.com and https://hospitality.fm/ (Hospitality.FM)

We have Launched our Industry Podcast Network, Hospitality.FM! With tons of different shows signed and ready to rock and roll, we couldn't be more excited to showcase the One Destination for all of your hospitality podcast needs! https://hospitality.fm/about/ (About Hospitality.FM): Hospitality.FM is a podcast network dedicated to bringing the best hospitality-focused podcasts to those in and around the industry. From Food and Beverage, Guest Experience, Diversity and Inclusion, Tech, Operations, Hotels, Vacation Rentals, and so much more, Hospitality.FM is passionate about giving the industry a prominent and louder voice to reach more listeners by “Going All-In On Audio.” What started as a simple podcast for Wil Slickers, over the years of growing his audience and learning the ins and outs of the podcast world, and being mentored by others along the way, he is now going all-in on audio! Most podcasts statistically don’t make it past ten episodes when they launch and with HFM, we want to make sure that statistic no longer becomes true. The audio revolution is here, and we are going to lead it all with the power of podcasting.Podcasts under the network today: https://hospitality.fm/show/slick-talk/ (Slick Talk: The Hospitality Podcast) https://hospitality.fm/show/the-no-bs-short-term-rental-podcast/ (The No BS Short-Term Rental Podcast) https://hospitality.fm/show/guestx-podcast/ (The GuestX Podcast) https://hospitality.fm/show/the-proven-principles-hospitality-podcast/ (The Proven Principles of Hospitality Podcast) https://hospitality.fm/show/post-shift-the-hospitality-podcast/ (The Post Shift Podcast) https://hospitality.fm/show/good-morning-hospitality/ (Good Morning Hospitality) https://hospitality.fm/show/i-meet-hotel-the-hoteliers-podcast/ (I Meet Hotel - The Hoteliers Podcast) And More To Be Announced Soon! Check out the https://hospitality.fm/ (Hospitality.FM website) today to learn more about Hospitality.FM and what it has to offer for the industry!

After thirty years of forming and growing many different businesses, Steve has now come to the conclusion that his successes and failures hinged on the same thing. Identifying, hiring, and engaging people. When they were with the right people in the right roles, fully engaged, they were extremely successful. When they were not, no strategic plan or amazing vision mattered. They simply could not execute to the level required. It was a true honor to record this episode in person with Steve at the VRMA Conference back in October! As a property manager, business owner, and entrepreneur, you already have so much to do in a 24 hour time period. Don’t let the worry of your property being damaged and focus back on growing your business with Safely! Safely is a proud sponsor and I love that I can use them for my business to ensure my properties are safe, protected and my homeowners know that I think of their asset as my asset too! Go to https://bit.ly/33uA7PU (Safely.com) and sign up today and let them know Wil sent you! Smart locks, Smart thermostats, automation, and a solution for any hotel and vacation rental company. Our show partners at https://bit.ly/3hgetqT (Operto) are the leading solution for operators to enhance their operations by integrating with your property management software and making sure all smart devices create a contactless guest experience while streamlining operations. Check them out on their website, send me a message, or just let them know Wil sent you and you’ll be in great hands! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 02:37 - Steves’ Background 06:08 - It’s all about the people 08:34 - Turnover of employees - finding the right person 10:37 - Behavior profile 14:35 - Experiencing labor shortage 17:25 - How smart managers manage properties 20:57 - Finding better talents 23:49 - Finding talents on LinkedIn and Indeed 28:20 - Certain positions don’t need short term rental experience 35:53 - Tectonic Shift happened during Covid - working from home is better Connecting with the Guest: Website: https://bettertalent.com/about/ (https://bettertalent.com/about/) LinkedIn: https://www.linkedin.com/in/bettertalent/ (https://www.linkedin.com/in/bettertalent/) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)

Josh Kopel is a restaurateur, tech pioneer and environmental advocate. Born in Baton Rouge, Louisiana, the spawn of bootleggers and retail giants, he was bred for the hospitality industry. Throughout Kopel’s 20+ year career in hospitality he has managed venues ranging from the Alligator Bayou Bar, located on Alligator Bayou Road, seated on Alligator Bayou (it was exactly how you’re picturing it in your mind) to the hottest Hollywood nightclubs, bars, and ultra-lounges (far less glamorous than you’re picturing it in your mind). Kopel went independent in 2010, opening his first concept Five0Four, a New Orleans-inspired bar, on the Walk of Fame in the heart of Hollywood. In subsequent years, he would open the Michelin-rated fine dining concept, Preux and Proper as well as South City Fried Chicken, voted the best fried chicken in Los Angeles by LA Weekly. Despite his success, he saw foundational issues within the industry and set out to fix them himself. In 2018, Kopel founded FLO Hospitality Solutions, a company solely focused on leveraging tech to bring more humanity to the customer service experience, not less. His first product, FLO, launched in 2019 offering an all-in-one communication solution for restaurants, saving restaurateurs 1,500 labor hours per year while increasing their profits, on average, 5-15%. . In 2020, the pandemic offered another opportunity for Kopel to serve the industry. In response to the devastation he saw, Josh created FULL COMP, a podcast, blog and video series dedicated to seeking out thought leaders from within and outside of the hospitality industry, using their wisdom to help the restaurateurs survive the present and thrive in the future. Kopel’s varied interests and talents have landed him several positions of influence including board seats on the Hollywood Hills West Neighborhood Council and the California Restaurant Association. He is also a co-founder of the Friends of Runyon Canyon, a non-profit focused on the protection of local Los Angeles Park areas. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:38 - Josh’s Background 05:59 - Becoming the student of the game 10:10 - Solving problems is the industry 12:52 - Recipe for Success 15:20 - Bringing more revenue 18:53 - Diversification of Revenue 22:42 - Are you doing it wrong? - social media 25:04 - Establishing Partnership 28:36 - Engaging your audience to your content 33:14 - Minimizing customer acquisition cost 38:40 - The ability to control their behavior 42:35 - Steps in the Case Study Connecting with the Guest: Website: http://www.joshkopel.com (www.joshkopel.com) Instagram: https://www.instagram.com/joshkopel/ (https://www.instagram.com/joshkopel/) Facebook: https://www.facebook.com/groups/172117011497393/ (https://www.facebook.com/groups/172117011497393/) LinkedIn: https://www.linkedin.com/in/joshuakopel1/ (https://www.linkedin.com/in/joshuakopel1/) Twitter: https://twitter.com/josh_kopel...

Brittany Blackman is full of sunshine, Southern hospitality, and a crazy passion for the vacation rental industry. She’s been working in STR for over 10 years now and hasn’t found a day that's boring yet. After her stint as Operations Manager for the majority of that time, she left in September 2020 (yes, during the worldwide pandemic), to fly freely and start her own gig. It's been fun for her swerving around obstacles, climbing mountains, and building something from scratch. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy-safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:13 - Brittany’s story 06:51 - Biggest takeaway to build a company 10:34 - Setting up internal operations 14:40 - Company standards 18:11 - Shifting mindset - becoming an entrepreneur 22:47 - Drawing the Energy 28:15 - Scaling and Growing the operation 31:58 - Building the brand internally 37:32 - Managing the text messages 39:59 - Hardest and rewarding thing in the industry 44:10 - Where can we find the guest Connecting with the Guest: Website: https://breatheeasyrentals.com (https://breatheeasyrentals.com) Facebook: https://www.facebook.com/breatheeasyrentals (https://www.facebook.com/breatheeasyrentals) Instagram: https://www.instagram.com/breatheeasyrentals (https://www.instagram.com/breatheeasyrentals) Pinterest: https://www.pinterest.com/breatheeasyrentals (https://www.pinterest.com/breatheeasyrentals) YouTube: https://www.youtube.com/channel/UChlMxuNJ8-P7EEU1oECFU4Q (https://www.youtube.com/channel/UChlMxuNJ8-P7EEU1oECFU4Q) LinkedIn: https://www.linkedin.com/company/breathe-easy-rentals (https://www.linkedin.com/company/breathe-easy-rentals) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H) Mid Roll Ad - 20:35

Matthew Loney currently serves as the President and Chief Executive Officer of Xplorie, the leading guest experience platform for U.S. leisure markets. Delivering best-in-life moments for millions of guests annually, Xplorie has nearly quadrupled in size over the past five years under Mr. Loney’s leadership. Prior to joining Xplorie, Mr. Loney served as an attorney and held executive positions at two national restaurant chains. This episode is sponsored by Hostfully! https://bit.ly/3ofzG5X (Hostfully) is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use https://bit.ly/3ofzG5X (SLICKTALK20) to get $100 off of their property management platform and two months free of their premium digital guidebooks! This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use https://bit.ly/3uBlEhf (SLICKTALK20) to get 20% off your noise devices with https://bit.ly/3uBlEhf (NoiseAware)! This episode is also sponsored by Jetstream! Jetstream is a full-service hospitality solution with a powerful team behind it! To learn more about Jetstream, just clickhttps://jetstreamtech.io/ ( this link)! In this episode, we explore: 03:33 - Background of the guest 07:37 - Vacation Rentals 11:16 - Restaurant Concepts 13:46 - Tours and Activity Industries 18:25 - Directions and Decisions to take 22:13 - Challenges experienced from the start 26:51 - Figuring out the hurdles 32:13 - Biggest Hurdle that turned into success 37:37 - Voice Operated Technology - Alexa 43:13 - Managing Content 48:45 - Recognizing the common issues 50:26 - Importance of Podcasting for the business 55:50 - How podcast help other people 01:00:17 - Connect with the guest Connecting with the Guest: Website: http://www.xplorie.com (www.Xplorie.com) LinkedIn: https://www.linkedin.com/in/matthewloney/ (https://www.linkedin.com/in/matthewloney/) Slick Talk Website and Socials: https://bit.ly/3uCsm6H (https://bit.ly/3uCsm6H)