Pet Boss® Podcast with Candace
This is a podcast for the local pet business owner. Get foundational business tips mixed with the latest secrets of what’s working now, especially in this challenging world. Hear honest conversations from industry peers working the streets of Main Street, where dog business is BIG business. So, if you’re a pet supply store, grooming salon, dog daycare, boarding facility, pet sitter or dog trainer - we welcome you! What really sets this show apart from others in this space is that your show host, Candace D’Agnolo, the CEO & Founder of Pet Boss Nation® - has started, scaled and sold successful pet businesses in almost every niche of the pet industry. Not only that, but her business had multiple locations, a team of 30 people, and annual revenue hitting multiple 7 figures. What this means for you is that you’ll get a holistic approach from someone who’s been on your biz journey from start to finish. Intrigued? Press play.
1
233: What We Learned From 100 Customer Surveys ...
Candace sent out a customer survey for Dante and Dory's - and when the results came in, she had to stop and sit with it for a minute.
32 min
2
232: The Story is Everything: How to Get Free L...
Want to see your pet business featured on the evening news but think you need a huge marketing budget to make it happen? Think again.
35 min
3
231: Inside SUPERZOO 2026: What Makes It Essent...
SUPERZOO is coming August 12-14, 2026 in Las Vegas, with an education day Tues, Aug 11, - and if you sell products, make products, or work behind the scenes in the pet industry, this is your must-attend event.
39 min
4
230: Global 2026 Recap & Candace's Favorite Thi...
Candace and Morgan are back from sunny Orlando after a long week at Global Pet Expo 2026 - and this episode is packed with behind-the-scenes insights, favorite product discoveries, and Morgan's fresh first-timer perspective.
34 min
5
229: Strategic Partnerships That Actually Work:...
Recorded live at Global Pet Expo on Day 1 (education day), this episode features a conversation Candace never planned to have - until she sat in Luis Zamora's session and realized this was exactly what Pet Boss Nation listeners needed to hear!
31 min
6
228: Trade Show Content Strategy: What to Capt...
Global Pet Expo is just days away - and if you're investing the time and money to be there, you need a content creation plan.
25 min
7
227: When a "Customer" Complaint Isn't What It ...
A message came through Dante and Dory's website contact form. It was detailed, critical, and specific- complaining about pricing, construction timelines, employee compensation, and the value of shopping local.
36 min
8
226: Q2 Is Your Biggest Marketing Opportunity: ...
Be honest: when was the last time you looked at your calendar and knew exactly what you were promoting, posting, and doing in your business three months from now?
32 min
9
225: Donation Requests: Burden or Business Stra...
How many donation requests have landed in your inbox lately? Today? This week? This month? It's easy to feel frustrated. One-sided. Used. Like people only remember you when they need something.
28 min
10
224: 2,000 emails: Zero Campaigns. Here’s What ...
Well, Candace sure hopes not - because she's been sitting on over 2,000 customer emails from Dante and Dory's for the last 5 months and has done absolutely nothing with them.
32 min
11
223: What Slow Sales Are Really Telling You & H...
Candace is coming to you fresh off 10+ days sick with the flu - three of them completely in bed - and using this slower winter stretch at Dante and Dory's to get honest about what the numbers are really saying.
33 min
12
222: When Your Toddler Wakes You at 3am and You...
It's 4am and Candace's toddler just woke her up. So instead of lying in bed hoping to fall back asleep, she's recording this episode.
9 min
13
221: When Sales Feel Uncertain, Margin Matters ...
Right now, some pet businesses are booming. Some are holding steady. And many are feeling like sales have slowed down and they need to make a change.
35 min
14
220: Feedback Is A Gift: Mastering Communicatio...
How many times have you corrected the same mistake this month? What if a 3-minute coaching conversation could stop it from happening again and actually make your team stronger?
34 min
15
219: From Wearing All The Hats to Staying In He...
Why does hiring feel impossibly broken right now? And why are some pet businesses thriving with amazing teams while others can't keep anyone for more than a few months?
40 min
16
218: Before You Market Your Business, Build Thi...
If hiring feels scary or too expensive, if training lives in your head instead of being documented, if growth feels stressful instead of exciting - it's not because you're doing anything wrong.
29 min
17
217: The Future of Pet Business Starts Now (Sea...
If you've been in the pet industry for any amount of time, you know last year felt HARD. There was a lot of retracting, pulling back, and retreating. Costs got higher. Hiring felt heavier. Customers became more cautious. And the energy it takes to run a pet business right now? Intense.
27 min
18
216: Season 4 Finale: A New Year’s Toast to You
Before we rush into 2026, Candace is raising a glass to honor what was. Behind every pet business is a human who showed up when it would've been easier to coast, quit, or stay quiet. And that alone is worth celebrating.
17 min
19
215: 12 Days of Deals: What's Working, What's N...
In this real-time episode, she's sharing on how it's going so far, what she's learned, and what she'd do differently with this promotion at Dante & Dory’s.
34 min
20
214: Parades, Blizzards, and Breakthrough Momen...
In this Behind Closed Doors episode, Candace takes you through November's slow sales anxiety, December's sudden surge, and all the visibility wins that finally made Dante and Dory's impossible to miss.
32 min
21
213: From Icky to Easy: 5 Steps to Selling with...
The next few weeks are when pet businesses see their biggest boom so what if increasing your revenue has nothing to do with fancy marketing, new customers, or spending another dollar - and everything to do with simple conversations you're already having?
26 min
22
212: You Don't Need More Time - You Need Less i...
Whether you're drowning in holiday chaos, forgetting things because your brain is full, or catching yourself saying "I'll just do it myself" one more time, this episode will help you get your time, energy, and brain back.
29 min
23
211: Gratitude as a Superpower: How Thankfulnes...
Before sprinting into the holiday rush, Candace is pausing to share a different kind of episode: a love letter to the people, moments, and lessons that have shaped this incredible year.
24 min
24
210: Pennies, Paychecks, and Lead Magnets: A Pe...
In this special Q&A episode, Candace shares real conversations from a recent Pet Boss Nation coaching session- tackling the topics keeping pet business owners up at night.
28 min
25
209: Midlife Career Change: From Nonprofit Mana...
Meet Stacy Maly-Rodgers, who spent 20+ years in nonprofit management in St. Louis until COVID gave her the push she needed to tackle her bucket list - and on that list was becoming a pet groomer.
35 min