Send us Fan Mail The recent CrowdStrike outage made history when over 8.5 million Microsoft operating systems crashed worldwide. This incident, caused by a faulty security update, is just one of many potential risks that could prompt disaster across ERP and other software systems. It illustrated a significant point—disaster recovery preparedness matters. In the latest episode of RPI Tech Connect, Senior Technical Consultant Siva Ramamurthy explains how to craft an ERP disaster recovery plan a...

Send us Fan Mail In part two of our Cloud Horizons series, we explore the unique challenges currently facing water utilities. Joined again by Infor public sector experts Bob St. Ledger and Bob Benstead, we discuss how cloud technology is addressing these issues, such as aging infrastructure, cybersecurity risks, and workforce shortages. This segment highlights the need for infrastructure investment and navigating high costs, while also emphasizing compliance with regulations like California’s...

Send us Fan Mail It's a common challenge many organizations face when implementing new ERP software: how to balance the heavy lift of developing a future-state system while keeping day-to-day operations running smoothly. On this episode of RPI Tech Connect, we're joined by RPI's Senior Project Manager Spencer Lefevre, who shares his insights on how to balance operations and ERP project development. With an extensive background in IT and project management, Spencer discusses the complexities i...

Send us Fan Mail There's been a critical shift in local government to embrace cloud technology. But the change in mindset didn't happen overnight. In this episode of RPI Tech Connect, Infor's Senior Director, Public Sector Strategist Bob St. Ledger, and Vice President of Public Sector Planning Bob Benstead discuss the happenings of city and county governments, the imperative to prioritize community needs, and the reasons behind the move to modern cloud infrastructure. Listen in to discover th...

Send us Fan Mail In this episode of RPI Tech Connect, we explore how healthcare workforces are tackling current challenges with the help of solutions like Infor Workforce Management (WFM). Join us for a discussion focused on exploring why issues of labor shortages and burnout are affecting healthcare. Plus, learn how tools like Shift Bidding and Self-Scheduling can preserve and strengthen healthcare workforces. Joined by special guests Brianna Zink, Sr. Director of WFM Product Strategy at Inf...

Send us Fan Mail Welcome to RPI Tech Connect! For today's segment, we're exploring supply chain management (SCM) best practices for cloud migration as Infor's 2030 on-premise support cut-off approaches. Today's guest, Stephanie Marquez, Principal SCM Consultant at RPI, shares insights on the importance of pre-planning, key SCM initiatives to prepare for the transition, and the value of process optimization and data standardization. If you're looking to future-proof your SCM strategy and ensur...

Send us Fan Mail In this episode of RPI Tech Connect, RPI Partner Stephanie Kowal shares the major highlights from Infor Connect 2024. The conference, known for its focus on innovation and connectivity, provided details regarding several key trends and updates, including the increasing role of AI in ERP, emphasizing user needs, streamlining end-to-end processing, and the importance of connection. Tune in to find out how Infor is leveraging AI to enhance job performance, improve the user exper...

Send us Fan Mail So, your organization has gone live on the cloud. Congrats! Welcome to the critical phase post-cloud ERP implementation, known as "Day 2." While going live on the cloud definitely requires celebration, it's also a time to reassess your systems and identify opportunities for improvement. In this episode of RPI Tech Connect, we're joined by Program Manager Brian Luttrell. Brian sheds light on the significance of this phase, emphasizing the need for ongoing optimization and cont...

Send us Fan Mail Employee engagement is all the buzz these days and for good reason. With data, analytics, and a steady pulse on your teams, companies can identify areas where engagement is thriving and lacking. Stick around to discover actionable steps you can take today to drive engagement and create a work environment where individuals feel valued.

Send us Fan Mail ERP implementations are technical in nature, but because of how disruptive they are for business users, they're also people projects. To help organizations manage the people-side of ERP projects, we're diving into the crucial world of change management. In this episode of RPI Tech Connect, join RPI's Sarah Concannon and Daniel Jenab for an exploration of what change management entails and why it holds such significance in determining ERP project success. Daniel and Sarah will...

Send us Fan Mail Dive into the world of training with RPI Tech Connect. Join RPI's Principal Technical Consultant, Jeremy Stoltzfus, as he explains the power of hands-on learning in today's rapidly evolving tech landscape. Discover firsthand accounts of organizations struggling without proper training and the impact it had on teams. From Bootcamps to virtual workshops, find out why staying ahead of the curve can make all the difference with your ERP. Tune in to uncover the secrets to unlockin...

Send us Fan Mail Compensation has historically been difficult to talk about, and in many ways still is. In 2024, HR practitioners and comp professionals are yet again faced with challenges in navigating pay at work. From salary range disclosures in job listings to personalized compensation packages, it's an evolving landscape. In this episode of RPI Tech Connect, we break the taboo around compensation, focusing on building confidence and embracing change. Joined by seasoned experts, Mel...

Send us Fan Mail The world of accounts payable automation is dynamic. And the evolution of financial processes over the last several years has been incredible. But are organizations taking advantage of all that a modern AP solution has to offer? Join experts Sherri Nettles and Mason Auch, as they explain the transformative journey of AP automation, from its manual roots a decade ago, to the cutting-edge solutions available today. Mason sheds light on the enhancements and quality-of-life impro...

Send us Fan Mail In this episode, Max Fisk walks us through the current healthcare scheduling challenges and the industry's renewed focus on retention. To help organizations create a sense of belonging and empowerment for their teams, Max offers Infor's Multi-View Scheduler (MVS) as a potential solution. Max, a well-known name in the WFM space, explains how MVS has evolved and emphasizes the importance of mastering the application's functionality by first understanding all that it can do. Tun...

Send us Fan Mail RPI Consultants administered a month-long survey across the Infor Lawson Services community. Our goal was to understand users' sentiment about the product, covering functionality, ease of use, migration plans, and areas for improvement. Joined by RPI Partner, Richard Leigh Stout, in this episode, we reveal our top three findings from the results and explain their implications for the future of the community.

Send us Fan Mail New year, new events. In this episode, we're joined by RPI's Regional Sales Director, Chris Lang, and Director of Marketing, Michaela Fallon, for a discussion about where members of the Infor community should invest their time in 2024. From Infor Connect to regional users groups and virtual trainings, Chris and Michaela will explain how to choose the right events to maximize value for your team.

Send us Fan Mail The New Year often brings a flurry of responsibilities for HR professionals, ranging from benefits administration and performance evaluations to tax filings, and, of course, ACA reporting. In this episode of RPI Tech Connect, Matt Slazak provides guidance on effectively managing compliance with the ACA's Employer Mandate as we enter the 10th year of reporting. He also outlines best practices for minimizing risk and explains how tools like Infor GHR's Benefits Module can assist.

Send us Fan Mail In the pilot episode of RPI Tech Connect, host Chris Arey is joined by Keith Wayland, Managing Partner at RPI Consultants. Together, they reflect on the developments of 2023, examining Infor's journey and pivotal moments. Towards the end of the episode, Keith unveils three bold predictions for Infor in 2024: a move towards a partner-centric ecosystem, a product-first focus, and sustained growth in the Workforce Management market.