Send us Fan Mail Two decades ago, federal law enforcement officers had to line up at shared terminals just to check their timesheets. Today, with Infor Workforce Management, those same tasks happen instantly on a phone. Brett Taylor, Senior WFM Consultant at RPI, joins host Chris Arey to trace that transformation and explain why modern WFM is becoming a game-changer for police, first responders, and other types of law enforcement. From the early days of WorkBrain to the cloud-based, mobile-fi...

Send us Fan Mail Public sector organizations face unique challenges when it comes to managing expenses. Strict regulations, heavy approval chains, and lingering paper-based processes often slow down reporting and create frustration for employees and auditors alike. In this episode of RPI Tech Connect, XM Consultant Rich Mitchell highlights the roadblocks that keep governments, universities, and other publicly funded institutions from modernizing, and how digital solutions can help. Stick arou...

Send us Fan Mail Moving to the cloud is exciting, but it’s also a big lift. And the way you prepare shapes how successful the project will be. That’s the focus of this episode of RPI Tech Connect, where host Chris Arey sits down with Ken Foley, VP of the Infor Practice at RPI, to talk through the prep work that makes all the difference once a migration kicks off. They dig into the questions every team should ask early, from figuring out what functionality you really need, to deciding between ...

Send us Fan Mail Healthcare has no shortage of data—but using it to actually improve patient outcomes is another story. In this episode of RPI Tech Connect, John Lynn, founder of Healthcare IT Today, explains why better data governance is the missing link. From staffing and supply chain to finance and HR, John shares how back-office data directly shapes the patient experience. He and host Chris Arey also explore the rise of AI medical scribes, the challenges of interoperability, and what sepa...

Send us Fan Mail In this episode of RPI Tech Connect, host Chris Arey speaks with Rebecca Hielke from the University of Maryland Medical System (UMMS) and Donny Phillips of Vault Verify about how UMMS tackled a frustrating, time-consuming employment verification process—and turned it into an automated, efficient workflow with real-time visibility. With help from RPI, UMMS successfully integrated Vault Verify with its newly implemented Infor CloudSuite ERP, creating a smart, API-driven solutio...

Send us Fan Mail Testing should be treated as more than just a checkbox activity. It plays a critical role in the success of an ERP implementation, fosters greater user adoption, and supports the onboarding of new team members. In this episode of RPI Tech Connect, Principal Technical Consultant Jeremy Stoltzfus returns to the show to discuss the often-overlooked discipline of test management in ERP projects. From building test scripts that reflect real business processes to ensuring training ...

Send us Fan Mail The healthcare industry is at a crossroads. Staffing shortages, supply chain bottlenecks, and fragmented systems are driving up costs and driving professionals to burnout. But smarter technology could be the antidote. In this episode of RPI Tech Connect, longtime healthcare tech leader Brian Rosenberg joins the program to explore how AI and ERP systems—like Infor’s new Velocity platform and RPI’s own Yoga—are reshaping everything from patient scheduling to invoice processing....

Send us Fan Mail Infor users often face challenges throughout the financial reporting process—from static exports and clunky report building to broken formulas and endless spreadsheet wrangling. In this episode of RPI Tech Connect, host Chris Arey is joined by Chris Gordon, RPI’s Finance Practice Manager, and Mike Wiley, Senior Product Manager at insight software, to talk about a better way. They explore how Spreadsheet Server brings real-time, drillable data directly into Excel, transforming...

Send us Fan Mail In this episode of RPI Tech Connect, Dan Farruggio and Juan Menendez unpack the biggest insights from the 2025 GHX Summit. With decades of combined experience in healthcare supply chain, Dan and Juan break down key challenges discussed at the event, including data quality, training effectiveness, and testing strategies. Plus, they explain why bringing supply chain to the table early in ERP decisions can make or break long-term success. Whether you're navigating a CloudS...

Send us Fan Mail Join RPI Principal Technical Consultant Jeremy Stoltzfus as he discusses the biggest takeaways from this year’s Infor Connect conference in Dallas. From deep dives into the Velocity Suite and the latest in reporting enhancements to improved user experience upgrades and GenAI applications for frontline workers—this episode covers it all. Whether you're already on CloudSuite or planning your migration, this conversation highlights the tools, strategies, and innovations shaping ...

Send us Fan Mail In this episode of RPI Tech Connect, host Chris Arey sits down with Myles Coates, Cloud Engineer and “solutions expert” on the Yoga team at RPI Consultants. Together, they discuss the overwhelming landscape of enterprise software and explore how Yoga Flexible Software is cutting through the noise with AI-driven, tailor-fit solutions. Myles shares real-world examples, from automating vendor alias recognition to processing over 100 million documents with custom classification m...

Send us Fan Mail In this episode of RPI Tech Connect, Chris Arey and Richard Leigh Stout take a grounded look at Infor’s newly released Velocity Suite, what it actually is, what problems it aims to solve, and the type of value organizations can expect to experience with the new solution. From process mining and automation tools to embedded GenAI, they explore how Velocity might help close the ERP “value void” that many organizations face post-go-live. But with any emerging solution, there’s n...

Send us Fan Mail In this episode of RPI Tech Connect, Melissa Olson, RPI's Director of Infor HCM Solutions, returns to the pod for a candid conversation about one of the most important workforce transformations of our time: the shift from job titles to a skills-based economy. Tune in as she offers insights into how AI is reshaping the way we work, what employees can do to stay relevant, and how organizations can support upskilling without losing the human element. Melissa offers practical adv...

Send us Fan Mail Before you sign the contract or assign resources, there's one thing every ERP project needs, a health dosage of due diligence. In this episode of RPI Tech Connect, we sit down with Senior Project Manager Laura Vela to break down the most common missteps organizations make when kicking off ERP initiatives, as well as steps on how to avoid them. From misunderstood functionality to gaps in vendor scope, Laura walks us through five key areas to get right from day one: contracting...

Send us Fan Mail Managing hybrid project teams comes with unique challenges—but with the right strategies, you can optimize both on-site and remote collaboration for success. In this episode of RPI Tech Connect, Senior Project Manager Spencer Lefevre returns once again to discuss how to go about managing different teams to ensure ERP projects stay on track. In this episode, Spencer breaks down best practices for balancing team dynamics, communication, and productivity. Tune in as he explains ...

Send us Fan Mail What’s the latest pulse on the Infor community? In this episode of RPI Tech Connect, RPI Partner Richard Leigh Stout breaks down the top five takeaways from our second annual State of Infor Community Survey. From increasing confidence in CloudSuite to the ongoing push for process optimization, reporting improvements, and the persistent training gap, we uncover what’s driving change in the Infor ecosystem. Plus, we explore the growing anticipation for AI and what it means for ...

Send us Fan Mail Staying compliant with the Affordable Care Act’s Employer Mandate is essential to avoiding costly penalties. And with the approaching 2024 deadlines looming, the stakes are high for ensuring compliance. But how exactly can organizations ensure they’re on the right track? In this episode of RPI Tech Connect, ADP's Senior Client Experience Consultant Wendy Delgado-King, breaks down key ACA compliance strategies for mitigating risk. Wendy shares real-world examples of compliance...

Send us Fan Mail In this episode of RPI Tech Connect, RPI's Michaela Fallon and Infor's Devin Sheppard break down the 2025 event landscape, from Infor’s marquee events—Connect, focused on the services industry, to Velocity, which spans all of Infor's respective industries, including manufacturing, fashion, and distribution. They also highlight RPI-hosted events, including hands-on Bootcamps and interactive Lunch & Learns, designed to deliver real value. Whether you’re seeking industry-spe...

Send us Fan Mail In this episode of RPI Tech Connect, Adam Luff, Infor's VP of Healthcare Consulting, shares how ERP solutions are transforming healthcare beyond the back office. Join us to find why advanced ERP tools can enhance workflows, optimize staffing, and improve clinical efficiency to deliver better patient outcomes. From using AI to predict ER demand to training internal talent, we discuss real-world examples of ERP driving impactful change in healthcare. Plus, see how healthcare ca...

Send us Fan Mail Season 2 of RPI Tech Connect kicks off with our highly anticipated annual predictions episode. Host Chris Arey joins RPI's Managing Partner, Keith Wayland, to reflect on last year’s forecasts, explore broader ERP trends, and unveil their top predictions for 2025. From industry-specific ERP adoption to the continued rise of Workforce Management and the game-changing potential of Yoga Software for AP automation, this episode delivers insights and strategies to help you prepare ...

Send us Fan Mail Understanding when to consult and when to train is key to achieving long-term success in your organization. In the latest episode of RPI Tech Connect, Principal Consultant Cailen Myers shares insights on how organizations can navigate the decision between consulting and training for ERP project success. Tune in as Cailen discusses the key differences, how to assess which approach is best for your needs, and provides real-world examples to help you choose the right path for yo...

Send us Fan Mail The IV fluid shortage is putting healthcare supply chains to the test, challenging hospitals to adapt while maintaining patient care. In this episode of RPI Tech Connect, Principal Supply Chain Consultant Stephanie Marquez explores the causes of the shortage, its impact on healthcare operations, and how facilities are managing the crisis. Learn how Infor SCM tools like Inventory Intelligence enhance visibility and predictive ordering, along with proven strategies from RPI’s C...

Send us Fan Mail In the final installment of our "Cloud Horizons" series, we're exploring the drivers pushing K-12 institutions toward cloud technology. Join us as we sit down with Bob St. Ledger from Infor and Rick Laneau from Hillsborough County Public Schools, an RPI client, to uncover firsthand the impact of cloud technology on the education sector. Hear directly from Rick about Hillsborough’s journey to the cloud and how this transformation is meeting their unique needs, from streamlinin...

Send us Fan Mail In this episode of RPI Tech Connect, host Chris Arey and guest Jeremy Stoltzfus recap the Infor Velocity Summit, discussing key innovations and insights from the event. They explore the significance of Gen AI in ERP systems, the capabilities of the Mongoose development platform, and the introduction of process mining tools. The conversation emphasizes the importance of leveraging new technologies for improved business processes and the need for strategic knowledge transfer to...

Send us Fan Mail Managing diverse workforces in the public sector comes with a unique set of challenges—ranging from handling complex employee schedules and roles to ensuring compliance with labor laws, union agreements, and overtime rules. In this episode of RPI Tech Connect, we're taking a closer look at how Workforce Management (WFM) solutions can tackle these issues by streamlining scheduling, improving productivity, and enhancing employee engagement. Join RPI’s Senior WFM D...