The Michelle Pascoe Hospitality Podcast
Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!
151
From Couch to Mountain - health, self belief, c...
Yvonne Shepherd is the Founder and CEO of Women's Fitness Adventures - Australia's premier hiking community for women. Yvonne shares her love of hiking and connecting women globally through her online and in person hiking programs and adventures. Not...
52 min
152
Applying for a GRANT - WHY, WHO AND HOW
Prue is a Grant Master – an accomplished grant writer who gained $49.8 million in grant funds for clients in six years. From $5,000 trailers to multi-million-dollar community-changing infrastructure, the grants helped businesses, community groups...
35 min
153
How High Tech impacts the connection between ve...
Foodbomb
38 min
154
Is LinkedIn where you should be?
Jo Saunders is the LinkedIn Demystifier, helping people connect since the early 90's. In this episode Jo shares her knowledge and expertise on why you should be present and connected on LinkedIn. Personally I've been on LinkedIn for well...
25 min
155
A love of people and community. The impact of ...
Sallianne Faulkner is the President of Ramsgate RSL, Director of Clubs NSW, Netball NSW, small business owner, farmer and the GM of Bayside Women's Shelter. In this episode Sallianne, shares her journey as someone who is committed to making an...
40 min
156
Does having Boundaries make you a better person?
In this episode I chat with Luke Richards, CEO of Culburra Bowling Club about setting boundaries. Why they are important to him and why he wants to share the difference that it has made to his work life and home life and how it can make a big...
63 min
157
How does a biscuit help sick kids in Australia?
Jeremy Dakis, CEO of Bite Size Coffee Treats shares how his family business changed from cafes to creating biscuits from their kitchen in Bankstown to a nation wide company employing 35. With strong family values they kept their business family...
42 min
158
Cup of Kindness - Youth Off The Streets
Celebrate International Coffee Day by supporting Youth Off The Streets (Father Chris Riley) with Cup of Kindness. Christina Roberts shares with us the story behind Cup of Kindness, who it helps and how you can support the very important work they do...
26 min
159
HOW TO RECRUIT AND RETAIN IN TODAY'S NEW WORLD ...
Natasha Hawker, MD of Employee Matters a leader in the Australian HR space, shares with us the Employee Value Proposition, Mental Health, War for Talent, How to Hire and Liability. We even came up with an amazing idea of a new group to recruit...
61 min
160
INTENTIONAL LISTENING - LESSONS FROM INSIDE A C...
If we all talk, nobody listens. Knowing when not to speak is just as important as knowing what to say. Ignoring and interrupting others can lead to fatal outcomes in the skies. On the ground, it destroys conversations, relationships,...
14 min
161
Personal Branding Photography! Why you need it?
Claire from Oak Street Images shares her creativity and passion for personal branding photography. Photos allow you to tell the complete story of who you are, what your brand represents and what you do. Do your photos truly represent your...
38 min
162
When it comes to Branding Be a Flamingo Not a S...
Jen Bowers founder of Jen Be and Pink Pom Pom shares her 30+ years experience as a branding specialist. Her passion for colour and life has lead her to being the creative branding coach who weaves strategy and design together to create...
49 min
163
HOPE AND CARE - Connecting
Last week I attended the RSL Conference with Gus Worland as the opening Keynote speak and had me thinking about hope and reaching out to the ones we love especially over this Easter holiday period. It all begins with a meaningful conversation...
7 min
164
Disney Expectations -v- Experience
How does your business rate?
26 min
165
Why Travel Now?
Expectations and Experiences
26 min
166
Together We Rise
This years theme for IWD BreaktheBias I believe is more than just gender bias. Unconscious and conscious bias impacts on how we turn up in the workplace. We all need to support and work together.
12 min
167
TEN PEAKS CHALLENGE - MARCH ON
Raising money and awareness for Veteran Suicide
28 min
168
Career Evolution Post Covid
Opportunities, growth and connection
52 min
169
WHY HAVE A PERSONAL BRAND?
Chef Paul Rifkin shares his journey as a consultant to the Hospitality industry and becoming a Brand Ambassador. Building a business not only on his amazing skillset and knowledge but on his “personal brand” defines him as one of the top...
46 min
170
FIRST IMPRESSIONS REALLY COUNT
A fabulous first impression, a lasting memory, help or assistance in a crisis (or ouch!), or a moment that makes you say "WOW!". This is known as FLOW. Make the most of every guest, every visit, every experience.
20 min
171
BACK TO BASICS: CHANGE
If you don't get back to basics and begin building the team again a "toxic culture" will eventually infect every crevice of your business. Get the basics right and everything flows from there.
12 min
172
Your Customers are looking to you for the MAGIC...
With all that is happening at the moment your customers are looking to you not just for a product or service! Be the person and the business that gives them the experience, the transformation, the MAGIC!
12 min
173
Forget the Silver Lining!! Here comes 2022
Resilience of the Hospitality Industry
15 min
174
Be the Change - DV in the Workplace
Upholding Dignity - Insight Exchange
48 min
175
Hospitality Recruitment on an Island
Claire Boscq-Scott the CEO of Jersey Hospitality Association shares with us her journey and her new role in rebuilding the industry on the island of Jersey post Pandemic and Brexit. She shares tips on recruitment local and globally.
36 min