The Michelle Pascoe Hospitality Podcast

Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!

Business
Marketing
Management
126
Closing the Gap: Unravelling Organisational Ex...
Welcome to this week's podcast episode, where it's just me sharing my thoughts and recent experiences about how organisations expect things to go versus how things actually happen on the ground. Ever wonder why there's sometimes a gap between what...
16 min
127
CUTTING EDGE IN KITCHEN TECH
Strolling through the many aisles of the National Restaurant Association trade show in Chicago this year, we came across a stand that displayed kitchen technology that absolutely amazed me.  After a demonstration I wished I could have one in my...
35 min
128
Hospitality Powerhouse - Toni Clarke
Toni Clarke (aka TC) is a phenomenal powerhouse woman in the hospitality industry.  Toni delivers a blend of practical hands-on experience with extensive management expertise and a sound knowledge of successful hospitality operations having held...
57 min
129
Champagne, AI, Global Community Builder
Rebecca Saunders is a Business & Life Advisor for ambitious women wanting to do life and business unapologetically on their terms. Building a 7 figure business, moving to the country and gathering a global community of women in The Champagne...
39 min
130
REIMAGINING THE WORKPLACE - Designing environme...
Melissa Marsden is a Workplace Dynamics Strategist, reimagining work environments to drive high performing teams.  Her unique Workplace Dynamics BlueprintTM guides organisations to create a magnetic workplace that attracts top tier talent by...
39 min
131
Hospitality Industry Recreated with AI and Appl...
In this episode Joanna Steuart, Director of Marketing & Partnerships at Applejack Hospitality shares behind the scenes of the campaign “Create Your Dream”, how this came about using AI, selecting a winner and the execution of the pop-up...
44 min
132
1:1 With the World Food Champion
Beating over 80,000 entries worldwide.  John McFadden (who competed solo) has just returned from Bentonville, Arkansas taking out Final Table and the overall World Food Champion competing against the other 9 category winners and their teams of 3....
37 min
133
Copywriting – Strengthening your Brand Image
Amanda Paul from Brand Injection shares with us her strategies and tips on the importance and impact of “Copywriting”, for start-ups to give them a head-start and established businesses a rebrand they need. Her extensive B2B background in business...
29 min
134
International Recruitment - Why it doesn’t have...
In Australia the hospitality industry is growing at a staggering 14% every year. Yet according to government statisticians, we will experience a 69% drop in workers across the tourism and hospitality industries, equating to over 123 000 jobs. Too...
51 min
135
HOWDY Y'LL - DINING IN TEXAS, TENNESSEE AND ILL...
Dining in the US is always fun.  Big menus and big plates.  Spending time in 3 states in the US over the past few weeks on a food tour has been interesting from the service, menu, decor and experience.  If you know me I love food and...
25 min
136
DOWNTOWN CHICAGO - TAKEAWAYS FROM THE NATIONAL ...
It's been 4 long years since I have walked the floors of this amazing trade show and I certainly wasn't disappointed. In this episode I will share with you trends, insights and experiences had at the trade show and restaurants across Chicago,...
24 min
137
Growing a Global Community of Women in Hospitality
In this episode Naureen Ahmed who by the age of 10 had already lived in 4 different countries, shares with us her journey and why she is travelling around the globe bringing together women from all areas of hospitality.   From a young age...
36 min
138
ENDING BURN OUT (for good)
Filipa Bellette is the co-founder of multi-award winning health practice Chris & Filly Functional Medicine.  A PhD Scholar, clinical nutrionist and accredited in Functional Medicine, Filipa and her husband Chris have worked with over 2,000+...
47 min
139
The Love of Food Bringing People Together
Elia Donati is a passionate young entrepreneur who has a deep appreciation for his Italian heritage and the power of food to bring people together. Having spent the past nine years in Australia, he has blended his cultural background with his...
35 min
140
Understanding What Makes Customers Buy and Team...
Kieran Flanagan Unlocking Your Genius
55 min
141
What's Actually Behind The Doors of Your RSL
Margot Smith shares her journey in the non-profit and corporate sector before taking on the roles as Company Secretary of the Veterans Benevolent Fund and CEO of the RSL & Services Clubs Association.  Discussing veterans, stakeholders,...
39 min
142
$100 Backyard Bar to $100 Million Pub Empire
Find Build Sell
36 min
143
Profit is NOT a dirty word.
In this episode I chat with Laura Elkaslassy, aka the Profit Pioneer runs 4 successful businesses.  She is a sought after Money Mentor, Trainer and a certified Profit First Professional. Laura shares her 15 years experience in the financial...
31 min
144
SNORES FOR A CAUSE
A challenge to embrace better sleeping habits and support veterans and their families.  In the month of March. The Veterans Benevolent Fund (the charitable arm of the RSL & Services Clubs Association) is launching the inaugural fundraising...
12 min
145
DIVERSE YOUR REVENUE THROUGH PROPERTY ASSETS
Anna Porter is the Principal of Suburbanite.  As an accomplished valuer for almost 20 years, Anna has worked on many institutional portfolios with thousands of assets across various property sectors.  She still enjoys working one on one with...
34 min
146
Leverage The MEDIA - It's in your hands
Take your business from Best Kept Secret to Household Name.  Share the stories of your business, customers and team to build connections that will lead to increased business. Liz Nable from Nable My Business has a passion for entrepreneurship and...
39 min
147
Story Telling = Connection and Belonging
In this episode I share with you the importance of story telling and my recent travel experiences where story telling both verbally and visually have created long lasting memories and a deep connection with the people and land. Sharing stories with...
18 min
148
Out with the Old and in with the New? Not anym...
Confidence is knowing your style
49 min
149
CEO at 28 - The next generation
Jason Linke, at 28 is the CEO of North Bondi RSL Club.  A Club steeped in history, respect and mate ship.  Raised in beautiful Ulladulla, by his Dad and grandparents with his sister Pam, community and family have always been close to his...
50 min
150
Bringing Domestic and Family Violence Awareness...
Facilitating education and understanding
40 min