The Michelle Pascoe Hospitality Podcast

Welcome to The Michelle Pascoe Hospitality Podcast, where we explore the heart of the hospitality industry through conversations with leaders, experts, and innovators. Each episode brings you insights, practical advice, and inspiring stories that help you elevate guest experiences, enhance team performance, and stay ahead of industry trends. Whether you're an owner, manager, or passionate professional, this podcast will ignite your passion for hospitality. Tune in, learn, and grow with us!

Business
Marketing
Management
126
Journeying Through Southwest WA: Embracing Exce...
Join me on this exciting episode as I take you on a virtual trip to the stunning Southwest of Western Australia, where we explore the breathtaking landscapes, thrilling adventures, and most importantly, the exceptional hospitality that made this...
26 min
127
She Leads, She Inspires: A Woman’s Path to Hos...
Welcome to our third episode of Women in Hospitality Leadership, where we delve into the experiences, wisdom, and achievements of remarkable leaders.  Today, I have a truly exceptional guest joining us, Ms Andy Abey, Group Chief Operating Officer...
70 min
128
Striking Balance: How a Woman Leads in Hospital...
In this episode, we delve into the inspiring journey of a remarkable woman who has not only shattered the glass ceiling but has done so in two dynamic and traditionally male-dominated industries: hospitality and gaming. Our guest, Sandy Thefs, is a...
74 min
129
Caring for our Veterans and Families
Wellness Centres, Education, Homes and Care
44 min
130
Elevating Spaces: The Art and Impact of Decor ...
Join us in this episode as we unravel the enchanting world of decor's influence on the hospitality experience, guided by Tara Solberg, founder of Few and Far and Indigo Love. Explore the psychology of design, the allure of statement pieces, and the...
49 min
131
For Change to be Successful Leaders Need to sho...
No one ever said Change was easy but without change you and your organisation will fall behind your competitors. In this episode I share 5 tips on successfully implementing change in your organisation.     BIG NEWS:  On the...
15 min
132
Closing the Gap: Unravelling Organisational Ex...
Welcome to this week's podcast episode, where it's just me sharing my thoughts and recent experiences about how organisations expect things to go versus how things actually happen on the ground. Ever wonder why there's sometimes a gap between what...
16 min
133
CUTTING EDGE IN KITCHEN TECH
Strolling through the many aisles of the National Restaurant Association trade show in Chicago this year, we came across a stand that displayed kitchen technology that absolutely amazed me.  After a demonstration I wished I could have one in my...
35 min
134
Hospitality Powerhouse - Toni Clarke
Toni Clarke (aka TC) is a phenomenal powerhouse woman in the hospitality industry.  Toni delivers a blend of practical hands-on experience with extensive management expertise and a sound knowledge of successful hospitality operations having held...
57 min
135
Champagne, AI, Global Community Builder
Rebecca Saunders is a Business & Life Advisor for ambitious women wanting to do life and business unapologetically on their terms. Building a 7 figure business, moving to the country and gathering a global community of women in The Champagne...
39 min
136
REIMAGINING THE WORKPLACE - Designing environme...
Melissa Marsden is a Workplace Dynamics Strategist, reimagining work environments to drive high performing teams.  Her unique Workplace Dynamics BlueprintTM guides organisations to create a magnetic workplace that attracts top tier talent by...
39 min
137
Hospitality Industry Recreated with AI and Appl...
In this episode Joanna Steuart, Director of Marketing & Partnerships at Applejack Hospitality shares behind the scenes of the campaign “Create Your Dream”, how this came about using AI, selecting a winner and the execution of the pop-up...
44 min
138
1:1 With the World Food Champion
Beating over 80,000 entries worldwide.  John McFadden (who competed solo) has just returned from Bentonville, Arkansas taking out Final Table and the overall World Food Champion competing against the other 9 category winners and their teams of 3....
37 min
139
Copywriting – Strengthening your Brand Image
Amanda Paul from Brand Injection shares with us her strategies and tips on the importance and impact of “Copywriting”, for start-ups to give them a head-start and established businesses a rebrand they need. Her extensive B2B background in business...
29 min
140
International Recruitment - Why it doesn’t have...
In Australia the hospitality industry is growing at a staggering 14% every year. Yet according to government statisticians, we will experience a 69% drop in workers across the tourism and hospitality industries, equating to over 123 000 jobs. Too...
51 min
141
HOWDY Y'LL - DINING IN TEXAS, TENNESSEE AND ILL...
Dining in the US is always fun.  Big menus and big plates.  Spending time in 3 states in the US over the past few weeks on a food tour has been interesting from the service, menu, decor and experience.  If you know me I love food and...
25 min
142
DOWNTOWN CHICAGO - TAKEAWAYS FROM THE NATIONAL ...
It's been 4 long years since I have walked the floors of this amazing trade show and I certainly wasn't disappointed. In this episode I will share with you trends, insights and experiences had at the trade show and restaurants across Chicago,...
24 min
143
Growing a Global Community of Women in Hospitality
In this episode Naureen Ahmed who by the age of 10 had already lived in 4 different countries, shares with us her journey and why she is travelling around the globe bringing together women from all areas of hospitality.   From a young age...
36 min
144
ENDING BURN OUT (for good)
Filipa Bellette is the co-founder of multi-award winning health practice Chris & Filly Functional Medicine.  A PhD Scholar, clinical nutrionist and accredited in Functional Medicine, Filipa and her husband Chris have worked with over 2,000+...
47 min
145
The Love of Food Bringing People Together
Elia Donati is a passionate young entrepreneur who has a deep appreciation for his Italian heritage and the power of food to bring people together. Having spent the past nine years in Australia, he has blended his cultural background with his...
35 min
146
Understanding What Makes Customers Buy and Team...
Kieran Flanagan Unlocking Your Genius
55 min
147
What's Actually Behind The Doors of Your RSL
Margot Smith shares her journey in the non-profit and corporate sector before taking on the roles as Company Secretary of the Veterans Benevolent Fund and CEO of the RSL & Services Clubs Association.  Discussing veterans, stakeholders,...
39 min
148
$100 Backyard Bar to $100 Million Pub Empire
Find Build Sell
36 min
149
Profit is NOT a dirty word.
In this episode I chat with Laura Elkaslassy, aka the Profit Pioneer runs 4 successful businesses.  She is a sought after Money Mentor, Trainer and a certified Profit First Professional. Laura shares her 15 years experience in the financial...
31 min
150
SNORES FOR A CAUSE
A challenge to embrace better sleeping habits and support veterans and their families.  In the month of March. The Veterans Benevolent Fund (the charitable arm of the RSL & Services Clubs Association) is launching the inaugural fundraising...
12 min