Slick Talk: The Hospitality Podcast

This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk is part of Hospitality.FM - The Number One Audio Destination for Hospitality Professionals.

Business
Entrepreneurship
Technology
351
Tidbits For The Emerging Pineapple Professional
<p>Tidbits for the Emerging Hospitality Professional was designed to aid in the professional development for the next generation of hospitality professionals. The tidbits are useful and vital to developing and navigating a successful career in the hospitality industry. This book will benefit students and faculty of hospitality education by providing resources and strategies to excel academically and professionally in the hospitality industry. Tidbits for the Emerging Pineapple Professional serves as a guiding agent for career and professional development and the best practices in the hospitality environment. The resources provided are transferable to other business-related industries such as retail, sports management and entertainment. Hospitality students and emerging hospitality professionals will find this book as a solid road map to building a successful and meaningful career in the hospitality industry.</p> <p><br></p> <p>Highly recommend this book! If you want to win a FREE copy then just text "slicktalk" to 31996 and we will announce the winner January 3rd on all the social media platforms!!&nbsp;</p> <p><br></p> <p><a href="https://www.emergingpineapple.com">Emerging Pineapple Book</a></p> <p><br></p> <p><a href="www.slicktalkthepodcast.com/podcast">Slick Talk: The Hospitality Podcast</a></p>
37 min
352
Building an Invincible Brand with Melissa Agnes
<p>I had the pleasure of having Melissa on my show during a very busy week! She is so talented in this subject as she should be because she has built her business off of this method and it works! A little bit about her:</p> <p>Melissa Agnes is an author, keynote speaker, and strategic advisor to some of the world’s leading brands. She has worked with organizations from NATO to Hilton and just about everything in between. Her book “ Crisis Ready: Building an Invincible Brand in an Uncertain World ” is taught in higher education courses around the world, including in Harvard University and Homeland Security courses. About Crisis Ready (Melissa’s book): No matter the size, type, or industry of your business, Crisis Ready was designed to provide your team with the insight into how to be perfectly prepared for anything life throws at you. Organizations that are crisis ready are more than just resilient. They’re INVINCIBLE. Crisis Ready is the ultimate roadmap to business invincibility.</p> <p>To find out more, go to here site: <a href="https://melissaagnes.com">https://melissaagnes.com</a></p> <p><a href="www.slicktalkthepodcast.com">www.slicktalkthepodcast.com</a></p>
48 min
353
Bridging The Gap Between Operations & Marketing...
<p>So often marketers and hoteliers miss key points and aspects of the overall experience and in this episode, I was on the award winning <a href="https://www.fueltravel.com">Fuel Hotel Marketing Podcast</a> with some amazing leaders in this industry! We put together our Top 5 Ways to Bridge The Gap Between Marketing and Operations and how that can be applied to any and every property!&nbsp;</p> <p>So if you listen to my show then you need to also listen to <a href="https://www.fueltravel.com">Fuel Hotel Marketing Podcast</a> as well! You will not regret it!</p> <p><br></p> <p><a href="www.slicktalkthepodcast.com/podcast">www.slicktalkthepodcast.com/podcast</a></p> <p><a href="https://www.fueltravel.com">www.fueltravel.com</a></p>
7 min
354
Aurmur: The Leader of Vacation Rental Tech
<p><a href="https://aurmur.com">Aurmur</a> is the changing and setting the standard on how guests check in with their unique smart lock system and automation for ensuring the little details for all guests are as smooth as can be. I had the pleasure of meeting with Curtis, the owner of <a href="https://aurmur.com">Aurmur</a>, and we talked about what has happened with his experience as an Airbnb &amp; VRBO host in the Seattle market that created his unique tech and software for enhancing the guest experience along with the host experience and making it easier to be a better host.</p> <p><br></p> <p>Check out <a href="https://aurmur.com">Aurmur</a> and their unique services and of course, the <a href="https://aurmur.com">Checkout Button!</a></p> <p><br></p> <p>&nbsp;</p>
32 min
355
Slick Talk Live at Hotel RL
One of my first episodes I ever did was a live episode and tour onsite at a property and I had the pleasure to sit with the GM, Ron Gladney, while we talked about the RL brand and some of the aspects of now the worlds biggest third party property management, Aimbridge Hospitality. We dove into some of the cool experiences that come from being in the hospitality industry and his awesome experiences and memories of being with some very VIP guests while also remembering all guests are important... the true meaning of hospitality and taking care of the associates. You can be apart of the Hotel RL experience and get your free 8oz cup of coffee (my favorite part!)  Just click the link above to book your next stay at one of the 9 RL properties!
35 min
356
UP Hotel Agency: Behind The Power of Marketing
<p>As a hotelier and industry nerd, I have followed UP Hotel Agency on social medias because they have been doing things differently and I was attracted to them as a brand and a company making a noticeable difference in the industry! As my first international guest, David Ohandjanian and myself dive deep into hotel marketing and what that looks like in todays world for hotels and properties in general.&nbsp;</p> <p><br></p> <p>I love the Award Winning value David and his team bring to the industry and I think this is the episode all hoteliers should use to break down the tools that are available to them to make sure they secure direct bookings more than the OTA's do and of course engages the whole team in order to secure that human to human connection.</p> <p><br></p> <p>UP Hotel Agency site: <a href="https://www.hotel-internet-marketing.com/">uphotel.agency</a></p> <p><br></p> <p>Podcast site: <a href="www.slicktalkthepodcast.com/podcast">slicktalkthepodcast.com</a></p> <p><br></p> <p>Want to attend the live podcast shows in Olympia Washington? <a href="https://www.openroadhospitality.com/events">Click Here!!</a></p>
66 min
357
Josh Rockwell: The Many Paths To Take
<p>It's not often I get to do an episode with someone I have worked with before and so when Joshua and I connected about doing an episode, I knew we had to do it! I love the knowledge and depth Joshua brings to the table! This is a must listen!&nbsp;</p> <p>Joshua Rockwell is the Assistant Director of Food &amp; Beverage at the Omni Tucson National Resort, located in Tucson Arizona.&nbsp; Josh leads the food &amp; beverage division for the resort, including: banquets &amp; catering, three restaurants, a full service pool bar, In-Room Dining, and the servicing of two PGA golf courses.</p> <p>Josh has worked in the hospitality industry for the past 20 years in numerous high end hotels and resorts including Hyatt Hotels, Marriott International, and Omni Hotels &amp; Resorts, among others. &nbsp;Inside of those 20 years Josh served in the United States Navy as a Structural Mechanic of fighter jets and was deployed overseas for his entire service.&nbsp; After serving in the military Josh completed his bachelor degree in Hospitality Business Management at Washington State University.</p> <p><br></p> <p>"Leadership is a mindset, not a title"</p> <p><br></p> <p>To see what Omni Hotels is like <a href="https://www.omnihotels.com">check them out here!</a>&nbsp;</p> <p>Josh is available help anyone curious about the hospitality industry and answer questions about food &amp; beverage operations or where the best places to eat in Arizona might be.&nbsp; He can be reached at <a href="mailto:joshua.rockwell@omnihotels.com" target="_blank">joshua.rockwell@omnihotels.com</a>.</p>
3 min
358
SEO With Seth Morrisey LIVE
<p>Seth and I linked up on Instagram and got to talk about the ever-changing side of the industry called SEO and the powerful ways to use it at your best to increase your direct bookings and of course, getting the most bang for your buck for any of the independent properties out there in hotel and vacation rental markets!</p> <p>To see the video go to: <a href="openroadhospitality.com/video"><strong>openroadhospitality.com/video</strong></a></p> <p>Thank you to <a href="riverinnatseaside.com"><strong>River Inn at Seaside</strong></a> for letting us record on your beautiful property!</p>
17 min
359
Special Guest: Bart Golub- BlueFox & Party Squa...
Bart and I talk about BlueFox and little bit of the powerful uses for foot traffic and data used to optimize revenue and marketing strategies for all types of businesses in the hospitality industry! Listen all the way through for a little gift to all of our listeners!
30 min
360
Stuart Butler: Fuel Hotel Marketing Podcast on ...
On this episode for the first time ever, I had the pleasure of having Stuart Butler on the show! Stuart is the COO of Fuel Marketing and the host of Fuel Hotel Marketing Podcast! Their podcast is one of the ones I discovered when I first started my journey with Slick Talk! A Podcast On a Podcast! We talk a lot about marketing and how important it is to include everyone from every team and department as a marketer for your property and how that will always drive direct bookings!
49 min
361
Restauranteur Joshua Kopel
Josh and I have been talking for a little while now and he has been a big fan of the show! We started talking about his overall journey and how he discovered to save his business and restaurant from closing its doors. Part of his solution was his unique creation called FLO! joshkopel.com slicktalkthepodcast.com
10 min
362
AllTheRooms: Analytics & Data for Vacation Rent...
<p>What a pleasure it was to have Victor from AllTheRooms on the show! We covered a lot of ground in this episode! From their origin story to growth and market shifts and changes in the industry, including hotel and short term rental markets!&nbsp;</p> <p><em>AllTheRooms is the world’s first vacation rental search engine.</em></p> <p><em>Search from a comprehensive list of top providers and more than 14,000,000 homes, cabins, cottages, condos, and beach houses in every nook and cranny on the globe.</em></p> <p><a href="www.alltherooms.com">alltherooms.com&nbsp;</a></p> <p><a href="www.slicktalkthepodcast.com">slicktalkthepodcast.com</a></p>
39 min
363
Let’s Talk: Leading By Example
Wil and Chandler have a casual conversation and tell stories about the managers or leaders who lead by example! How can you lead by example in your work place? www.slicktalkthepodcast.com
8 min
364
Interviewed On My Own Show
<p>Interviewed On My Own Show: The back story everyone has been waiting for and requesting! Chandler and I dive into my background and what sparked the idea of Slick Talk: The Hospitality Podcast. Listen and tell me your thoughts! Also, get ready for Podcast Merch! Link is on my website to pre-order!</p> <p><br></p> <p><a href="www.slicktalkthepodcast.com">www.slicktalkthepodcast.com</a></p>
39 min
365
How To Succeed While Operating Under Renovations
<p>I give some helpful hints and tips to make sure you, your team, and property get the most out of a much needed renovation!!&nbsp;</p> <p><br></p> <p>@WilSlickers on Instagram&nbsp;</p> <p><a href="www.slicktalkthepodcast.com">www.slicktalkthepodcast.com</a>&nbsp;</p> <p>YouTube: : <a href="https://www.youtube.com/channel/UCxvV_lhIlRdkUirSigRWxOQ/about?disable_polymer=1">https://www.youtube.com/channel/UCxvV_lhIlRdkUirSigRWxOQ/about?disable_polymer=1</a></p>
30 min
366
The Graystone Castle
<p>Join me as I interview Emily Peterson the Estate Manager of this beautiful 22,000 sq ft Castle just 15 minutes outside of my home town and where I grew up!&nbsp;&nbsp;</p> <p>www.GraystoneCastle.com</p> <p>&nbsp;www.slicktalkthepodcast.com</p>
2 min
367
Stop The Silence on Slick Talk
<p>As promised in my episode with Gabby, all the links to learn how to get involved in Stop The Silence a nonprofit in Spokane Washington as well as a platform to share your story if you or a loved on have ever been involved in domestic violence. This is something close to my heart as I have many friends and family that has needed help while being stuck in a horrible situation. So follow the links to learn more!</p> <p><a href="https://www.facebook.com/stopthesilencefordomesticviolence/">Facebook: Stop The Silence</a></p> <p><a href="https://www.facebook.com/misslibertywa/">Miss Liberty Washington</a></p>
46 min
368
The Bell: Taco Bell Resort & Hotel
<p>Industry update report! Do you think you would ever check-in to a hotel with everything and anything Taco Bell? Well, now you can starting August 9th in Palm Springs California!&nbsp;</p> <p><br></p> <p><a href="www.slicktalkthepodcast.com/podcast">www.slicktalkthepodcast.com</a></p>
21 min
369
Welcome, Enhancing Moments
<p>This episode I had the pleasure to interview Drew Glover the CEO and Co-Founder of Welcome,</p> <p>Welcome, curates moments for you to enhance the guest experience for your Airbnb, vacation properties, hotels, &nbsp;and any place of business!&nbsp;</p> <p>We get to dive into Welcomes origin story and the future of the brand and what is to come! I have had a few big names and guest speakers on the show and I don't think I have been this excited to have someone on as I have been for this episode in particular! I guess you could say Drew and I got to nerd out on the hospitality industry and of course, enhancing guest experience!&nbsp;</p> <p>"You don't need a box to enhance moments, you just need to look for them and take action!" - Drew Glover</p> <p>Listen all the way through to hear a nice little surprise and of course, don't forget to like and subscribe!&nbsp;</p> <p>www.getwelcomebox.com</p> <p>www.slicktalkthepodcast.com/giveaway</p>
1 min
370
Referral Marketing: Special Guest Bill Cates
<p>My most well-known guest on Slick Talk! What an exciting episode to really dive into what the industry is all about and how to make the most out of the guest experience, receive more referrals and creating brand loyalty. Plus, Bill and I reveal a little industry secret called &nbsp;"Price Matching"&nbsp;</p> <p>Many of you know what Price Matching is but do you know the value it brings to your property and your guests?&nbsp;</p> <p><a href="www.sliktalkthepodcast.com/podcast">www.sliktalkthepodcast.com/podcast</a></p> <p><a href="http://www.referralcoach.com/">www.referralcoach.com</a></p> <p><a href="http://www.billcatesspeaking.com/">www.billcatesspeaking.com/</a></p>
55 min
371
Sustainable Ecosystem: Episode 3 with The GM Co...
Sustainable Ecosystems and culture are huge in any environment, especially Hospitality. Scott Stanfield and I go into what that looks like and how to do that!
8 min
372
Hospitality Spotlight: Proper Hospitality
<p>I am super excited to feature this hotel company! As a recent discovery for me on Instagram (<a href="https://www.instagram.com/wilslickers/?hl=en">@wilslickers</a>) was <a href="https://www.properhotel.com/">Proper Hotels</a>. This unique and game changer company has earned the 2nd Hospitality Spotlight on Slick Talk: The Hospitality Podcast!</p> <p>I love their look, design, class, and overall brand that sets the standard for luxury lifestyle properties out there! To see more go to:</p> <p><a href="https://www.properhotel.com/">www.properhotel.com</a></p> <p><a href="https://www.openroadhospitality.com/bonus">www.slicktalkthepodcast.com/bonus</a></p>
13 min
373
Elevate Training Above All Expectations
<p>Back again for our 2nd episode out of 3 for our Restaurant Series. Scott Stanfield (thegmcoach.com) &nbsp;do a deep dive into proper training and how to get the most out of bringing on new staff members and ensure team culture will allow your staff to grow and create great experience in every aspect. Scott and I go a little longer on this episode because when it comes to this specific topic there is a lot to cover and lets be honest... we brought the heat! Great episode! Make sure to like and subscribe and share this with any and everyone in the industry. Scott and I will also have FREE training material on both of our websites!&nbsp;</p> <p><br></p> <p>slicktalkthepodcast.com</p> <p>thegmcoach.com</p>
16 min
374
Interviewing Character, Emotional Intelligence,...
<p>I have been joined with 20+ year restaurant veteran, expert, and owner of The GM Coach (gmcoach.com), Scott Stanfield!</p> <p>We dive into interviewing process for good workers and leaders as well as what to look for when hiring for any position! Great tips and tricks with a little bit of heart! This is episode one of three so make sure you don't miss out! Like &amp; Subscribe Slick Talk: The Hospitality Podcast</p> <p>www.slicktalkthepodcast.com/podcast</p> <p>www.gmcoach.com</p>
29 min
375
99 Problems: Owners Worries For 2019
<p>On this episode of Slick Talk: The Hospitality Podcast, I announce one of many awesome guest speakers I have coming on the show for our Three episode series as well as another guest that will be announced on a later date!&nbsp;</p> <p>With this episode I quickly cover the main topics that have owners and brand leaders worried about the change in the industry and how they will adapt. Not only that but the concerns of increased labor costs, Airbnb, and the new aged travelers!</p> <p>www.slicktalkthepodcast.com/podcast-sponsor</p>
20 min