<p>Digital Innovation in Healthcare is a big bucket we love to talk about!</p> <p>On today’s episode of the Outcomes Rocker Podcast, we welcome the outstanding Jennifer Goldsack, CEO of the Digital Medicine Society, and Ryan Vega, Chief Officer of Healthcare Innovation and Learning at the U.S. Department of Veterans Affairs, to discuss the current state of digital innovation in our field. DiMe and the VA just started a partnership in which the main goal is to bring together digital solutions, ideas, and innovation for better healthcare outcomes. They also share a bit of their journey in the industry, the challenges they’ve gone through, and how developing solutions that create a meaningful experience for patients and clinicians is the way to go. The concept of pushing technology forward must include a more holistic approach to treating patients.&nbsp;</p> <p>Tune in to this incredible episode about healthcare technology and digital innovation.</p> <p>Click this link to the show notes, transcript, and resources: <a href="//outcomesrocket.health">outcomesrocket.health</a></p>

<p><strong>In recognition of the 19 annual National Cyber Security Awareness Month, The Outcomes Rocket Network has launched a 10-part podcast series to elevate Cyber Security Awareness in Healthcare on our main channel, the Outcomes Rocket Podcast. Partnering with leaders in healthcare cybersecurity in their capacity as members of the Health Sector Coordinating Council, the podcast aims to illuminate advances made in protecting critical healthcare infrastructure and patient safety, and areas that need further focus to put a stop to Cyber Crime.</strong></p> <p><br></p> <p>What are some basic things that we should be doing to combat prevalent threats that healthcare systems are facing?</p> <p>In this episode, <strong>Saul Marquez</strong> had a conversation full of valuable information with <strong>Erick Decker</strong>, Vice President and Chief Information Security Officer for Intermountain Healthcare, and <strong>Julie Chua</strong>, Director of the Governance, Risk Management, and Compliance division within the HHS Office of Information Security. Healthcare cybersecurity is in critical condition and so members of the healthcare industry and the Health and Human Services (HSS) have joined forces to improve it. After different task force research efforts were made, the Health Industry Cybersecurity Practices (HICP) document was published. Erick and Julie break down what this publication is all about, the process that took place to write it, and its importance as a manual to protect patient safety with cybersecurity. In the end, cyber safety is patient safety, let us not forget that.</p> <p>Tune in to this episode to learn about the Health Industry Cybersecurity Practices document that will help healthcare organizations and professionals keep their cybersecurity on point!</p>

<p>Lean Six Sigma and facilities management are great tools to improve lab operations.</p> <p>In this episode, Jessica Beltran, Associate Director of Lab Operations at Seeker Biologics, talks about mechanisms she has learned to improve efficiency in the lab. At a very young age, Jessica was diagnosed with an autoimmune disease, which drove her into science and LabOps. With a varied, interesting career, she gained knowledge on lean six sigma and facilities management that she would bring into the laboratories she has managed since. Learning management consulting taught her the importance of contingency planning and keeping a short distance between leadership and lab frontline workers to support the science better and make operations more efficient.</p> <p>Tune in to this episode to listen to Jessica’s journey and learn how she applies her knowledge to improve everything she touches!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>We need to create systems that can harness technology to improve care. In this episode, Dr. John Chelico, National Chief Medical Information Officer for CommonSpirit joins us.</p> <p>As a software developer turned to medicine, Dr. Chelico's fascinating journey led him to become a CMIO in one of the country’s largest health systems. He talks about how CommonSpirit seeks to change the system with technology to bring care to patients without easy access. He explains how as a CMIO his role has transcended the implementation and optimization of the EHR to be a player delivering in both a technical and clinical field toward the mission and vision of the health system by helping providers, operations, and business. He discusses what healthcare needs to learn from other industries, like remote actions that can improve consumers' lives.</p> <p>Tune in to this episode to learn about what Dr. John Chelico is doing to modernize the experience of what healthcare looks and feels like!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>Nursing informatics is becoming a Need-to-Have asset in healthcare.</p> <p>In this episode of the Future of Global Informatics, <strong>TJ Southern</strong> interviews <strong>Chris Grutta</strong>, a healthcare professional and registered nurse with over ten years of experience. As happened to many, Chris stumbled into nursing informatics as a second career, and after about a decade in it, he’s identified several paths for opportunities in the profession. In regards to that, he discusses technology integration and data analytics as branches that have exciting potential for the future of healthcare. To legitimize nursing informatics, mentoring those entering the field and letting them know people are being vocal about their love for this profession is critical, as TJ and Chris discuss. There are many types of nursing and recognizing them and their capabilities within the system could be game-changing for the industry.</p> <p>Tune in to learn about the many opportunities nursing informatics can bring!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>Prescription drugs are powerful and can help people, but they can also be very harmful. In this episode, Josh Benner, founder, and CEO of RxAnte talks about improving medication use and pioneering a value-based business model for pharmacy.&nbsp;</p> <p>In the United States, for every dollar spent on prescription drugs, another is spent on misuse consequences, increasing costs and decreasing efficiency.</p> <p>RxAnte provides pharmacy care management programs, like predictive analytics technology and workflow management software to oversee patient-level drug therapy management. Josh points out the Mosaic Pharmacy Service, a value-based service that works with prescribers to help patients in complex and vulnerable situations find their best possible regimen to help with adherence. He explains how RxAnte developed analytic software that turns insights into action for patients' healthcare providers and Mosaic. Finally, he enthuses about the potential for innovation in pharmacy care management delivery for high-need patients.</p> <p>Tune in to this episode and listen to how Josh Benner is improving the pharmacy experience from RxAnte!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>Clinical Research is not an individual sport, it is a team sport in which one variable affects every outcome.</p> <p>In this episode, Jennifer Byrne, CEO of Javara, talks about taking a different approach to clinical research, improving it, and changing the narrative it has been associated with so far. In their conversation, Jennifer speaks about what an IRO is and why this type of company is different from other pharmaceutical companies conducting research nowadays. She presents CRAACO as an approach to clinical research and its intentions by giving some examples of its application. She brings awareness to different issues that occur in clinical research, including mistrust, complexity in systems and protocols, transparency, and teamwork. For her, the future of clinical trials will be in patient-centricity, understanding centricity as including the patient as part of the team.</p> <p>Tune in to this episode to learn the hard things about clinical research and how to manage them!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>Get ready to learn a lot at the next HLTH event!</p> <p>In this episode of Marketing Mondays, we welcome Maddie Coffin, Senior Marketing Manager at HLTH. Working in HLTH, Maddie has seen many healthcare and wellness companies surge and has witnessed how they tackle their marketing strategies. She discusses tips for effective and creative marketing in the healthcare industry, delivering a clear message, and building trust with your audience. She is excited about HLTH 2022 and gives listeners a sneak peek at the innovative ideas it will be implemented in this year’s event and lets them know how they can attend as well!</p> <p>Tune in to this episode to listen to what Maddie has learned about healthcare marketing and why you should be excited for HLTH 2022!</p> <p>Click this link to the show notes, transcript, and resources: <a href="//outcomesrocket.health" target="_blank">outcomesrocket.health</a></p>

<p>We all have it sometimes, and it goes away with a couple of simple meds or stretching, but back pain is more complex than you think!</p> <p>In this episode, Dr. Frank Schwab, an internationally renowned spine surgeon, discusses treating patients suffering from chronic low back pain. When it comes to back pain, many structures are involved, so accurately diagnosing its root cause and how to treat it is very challenging. He talks about the multifidus muscle’s functions and why its failure can cause ongoing pain, limited activity, and trunk stabilization loss. He also explains how the new ReActiv8 therapy is making groundbreaking advances in back pain treatment in terms of results and cost-efficiency for patients who have struggled for years with daily chronic back pain; by targeting the multifidus muscle with pulse signals to stabilize it and allowing the other muscles around the trunk to function normally.</p> <p>Tune in to this episode to learn about chronic back pain treatment from a specialist in complex spinal pathology!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p>Welcome to the weekly summary of what happened this week in the Outcomes Rocket Network! We got incredible episodes, and here’s what we got:</p> <ul> <li>We started this week with our main show, the <strong>Outcomes Rocket Podcast</strong>, where <strong>Dr. Chris Giligan</strong>, Chief Medical Officer of the Division of Pain Medicine, Department of Anesthesiology, Perioperative, and Pain Medicine at Brigham and Women's Hospital. Listen to it here: https://bit.ly/ChristopherGilligan</li> <li>On <strong>Marketing Mondays</strong>, we had an interesting chat with <strong>Adam Rosenberg</strong>, Senior Director of Marketing for Arrive Health. He talked about what the company does, it's rebranding, and how he is leading its marketing strategies for Arrive’s positioning, including conferences, social media advertising, 1-to-1 marketing, and integrating intent data. Be sure to tune in here: bit.ly/MM-AdamRosenberg</li> <li>On Tuesday, on the <strong>SONSIEL Podcast</strong>, Hiyam Nadel talked with <strong>Rhonda Manns</strong>, a registered nurse, and nurse innovator who’s practiced for thirteen years, about how she found something she was passionate about in nursing, and discussed ways in which it is possible to educate the young about this field in healthcare.&nbsp; Tune in here: bit.ly/SONSIEL-RhondaManns</li> <li>On Wednesday, on the <strong>Sempre Health Podcast</strong>, <strong>Satish Srinivasan</strong>, founder, and CEO of DiRx, talked about the company’s innovative system to increase medication access to the population.&nbsp; Go listen to it here: bit.ly/SEMPRE-SatishSrinivasan</li> <li>On the <strong>Future of Global Informatics</strong>, TJ Southern interviewed <strong>Kenya Milladge</strong>, a registered nurse, Clinical Applications Analyst at Vivify Health, and a technical product owner for Ascension Health. Make sure you don’t miss this networking journey and tune in here: bit.ly/FOGI-KenyaMilladge</li> <li>On Thursday, on<strong> LabOps Leadership Podcast, </strong>Samantha Black, had a talk with <strong>Stacy Blain</strong>, founder, and CSO of Concarlo Therapeutics, about how she and a team of scientists are changing outcomes for drug-resistant patients. Tune in here: bit.ly/LabOps-StacyBlain</li> <li>On the Outcomes Rocket Podcast, we launched the Cybersecurity Awareness in Healthcare Series with Greg Garcia, the Executive Director for Cybersecurity of the Health Sector Coordinating Council. We invite you to tune in to the whole 10-part episode series! bit.ly/GregGarcia</li> <li>The <strong>Everyone Hates Healthcare Podcast</strong> had an episode where <strong>Chris Recinos. </strong>She is a talented nurse executive, entrepreneur, innovator, and speaker that always knew she was destined to work as a caregiver, but her life turned around when her daughter was lost to suicide and the pandemic wreak havoc in the healthcare industry.&nbsp; Make sure to listen to this incredible story.&nbsp; https://bit.ly/EHH-ChrisRecinos</li> </ul> <p>Tune in every week to expand your horizons on various subjects in this industry! See you next week!</p> <p>Click this link to the show notes, transcript, and resources: <a href="https://outcomesrocket.health/" target="_blank">outcomesrocket.health</a></p>

<p><strong>In recognition of the 19 annual National Cyber Security Awareness Month, The Outcomes Rocket Network has launched a 10-part podcast series to elevate Cyber Security Awareness in Healthcare on our main channel, the Outcomes Rocket Podcast. Partnering with leaders in healthcare cybersecurity in their capacity as members of the Health Sector Coordinating Council, the podcast aims to illuminate advances made in protecting critical healthcare infrastructure and patient safety, and areas that need further focus to put a stop to Cyber Crime.</strong></p> <p>Let’s get real about it: people can die as a result of a cyber-attack. It’s not just a work of fiction in movies; it can happen in real life, so let’s work on it!</p> <p>In this episode, Greg Garcia, Executive Director for Cybersecurity of the Health Sector Coordinating Council, talks about why cybersecurity is vital to protect the critical infrastructure that is healthcare. Kicking off a 10-part series on the matter due to October being Cyber Security Awareness Month, Greg points out why in today’s digital world, healthcare faces risks that have to be averted in order to protect patient safety. Whether you’re a patient, a clinician, or a professional in the cyber side of healthcare, cybersecurity affects you and you need to know how to keep yourself safe. Greg explains what this is and how the Health Sector Coordinating Council identifies and mitigates systemic threats and develops resources that can improve cybersecurity and patients’ safety.</p> <p>Tune in to this episode to learn why organizations must work together in terms of cybersecurity to raise the bar for the whole healthcare industry!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>In your lifetime, chances are someone you know will be affected by cancer.</p> <p>In this episode, Stacy Blain, founder, and CSO of Concarlo Therapeutics talks about how she and a team of scientists are changing outcomes for drug-resistant patients with new classes of drugs. At Concarlo, they are developing new medications that use p27, a natural inhibitor, to stop cancer cells from multiplying in these patients, to enter the first clinical trial in 2024. For her, having an all-scientist team is valuable and has led the way and opened doors in the pharmaceutical field. She also explains why making sure everyone is seen and valued in your lab team ensures they work as a cohesive unit. Stacy encourages everyone to support science and cancer research now, not only when it hits closer to home.</p> <p>Tune in to this episode to learn about new medications for drug-resistant patients and the science behind them!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Brace yourself for this nursing networking journey!</p> <p>In this episode of the Future of Global Informatics, TJ Southern talks with Kenya Milladge, a registered nurse, Clinical Configuration Analyst at Optum, and a technical product owner for Ascension Health. Kenya walks TJ through her journey from being a Licensed Practical Nurse, to becoming a Registered Nurse, and entering the world of informatics. They discuss the challenges they both faced when it comes to recognition and even speak openly about their salary negotiations and earning the money they’re worth. As a central part of the conversation, Kenya emphasizes the importance of networking and provides several examples of how it got her where she wanted to be.</p> <p>Tune in to listen to Kenya’s nursing journey and how getting out of her comfort zone and networking got her places!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>If the prices of generics go down, more people will be able to buy them, leading to better health outcomes across the nation.</p> <p>In this episode of Sempre Health, we have Satish Srinivasan, founder, and CEO of DiRx, talking about the company’s innovative system to increase medication access to the population. He is changing the game by eliminating the middlemen between consumers and manufacturers. The company, founded in the midst of the pandemic, is lowering costs by buying directly from the source and delivering to the patients. DiRx is now offering several plans, like a year-long one, for unlimited prescriptions and refills, something no provider had done before. Satish also shared the challenges they have faced, and where he sees the company and the healthcare industry going in the future.</p> <p>Tune in and listen to how DiRx is disrupting the whole market!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Being a nurse means that every day comes with different challenges, patients, and situations.</p> <p>This week’s guest on the SONSIEL Podcast is Rhonda Manns, a registered nurse, and nurse innovator who’s practiced for thirteen years. She talks about finding your true passion in nursing, detailing her graduation amid an economic crisis and her onboarding process as a patient rehab nurse, all the way to where she’s at today. She discusses with Hiyam ways in which it is possible to get the word out and educate the young about nursing. She explains what being an innovator means to her and how SONSIEL has opened many different pathways for her to keep growing as one.</p> <p>Tune in to this episode to hear about Rhonda’s take on nursing and why she’s hopeful about its future!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Getting information to the right place at the right time, that’s a challenge for marketers.</p> <p>In this episode of Marketing Mondays, &nbsp;Adam Rosenberg, Senior Director of Marketing for Arrive Health, joins us. He talks about Arrive Health, previously known as RxRevu, it's rebranding, and how he is leading its marketing strategies. He explains how Arrive Health works with health systems and PMBs to deliver data on prescription price transparency, medical benefits, and prior authorizations among many others to get patients the most affordable care. He dives into the different ways he’s leading the marketing strategy for Arrive’s positioning, including conferences, social media advertising, 1-to-1 marketing, and integrating meaningful data.</p> <p>Tune in to this episode to learn about where healthcare marketing is headed and how Adam Rosenberg applies it at Arrive Health!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Exciting things are happening when it comes to back pain treatment!</p> <p>In this episode, Dr. Chris Gilligan, Chief Medical Officer of the Division of Pain Medicine, Department of Anesthesiology, Perioperative, and Pain Medicine at Brigham and Women's Hospital, speaks about new developments and therapies for the treatment of chronic low back pain. He explains how patients’ back pain is evaluated and categorized before treatment and the usual procedure based on that classification. He discusses different types of solutions, including a new restorative neurostimulation therapy that’s proving to have substantial clinical improvements. He’s found himself surprised at the outcomes it has brought for all different sorts of patients, including those with scoliosis and/or spondylolisthesis with zero lead migrations. Dr. Gilligan also talks about the long-term benefits for patients’ pain relief and economic savings.</p> <p>Tune in to this episode to learn about what Dr. Chris Gilligan has to share on exciting new developments that will help many patients who suffer from chronic back pain!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Welcome to the weekly summary of what happened this week in the Outcomes Rocket Network! We got incredible episodes, and here’s what we got:</p> <ul> <li>We started this week with <strong>Marketing Mondays</strong>, in partnership with DIA Creative and host Andrea Borcea, which had a fantastic chat with <strong>Shawn Malloy</strong>, VP of Marketing at Curebase. <a href="http://bit.ly/MM-ShawnMalloy"><u>bit.ly/MM-ShawnMalloy</u></a></li> <li>On Tuesday with the first episode of the <strong>Research Confidential Podcast</strong>! In it, Joseph Kim talked with <strong>Brad Hightower, </strong>CEO at Hightower Clinical, about improvements that need to happen in clinical trial research. <a href="http://bit.ly/RC-BradHightower"><u>bit.ly/RC-BradHightower</u></a></li> <li>On Wednesday, on the <strong>Sempre Health Podcast</strong>, <strong>Amy Brown</strong>, Founder &amp; CEO of Authenticx, talked about the power of listening and conversational data in healthcare. <a href="http://bit.ly/SEMPRE-AmyBrown"><u>bit.ly/SEMPRE-AmyBrown</u></a></li> <li>We introduced the<strong> Insights Out Podcast</strong>! <strong>Natanya Wachtel</strong>, the founder of the New Solutions Network and evrmore.io, talked about the new show on the Outcomes Rocket Network. bit.ly/IntroducingInsightsOut</li> <li>On the <strong>Future of Global Informatics</strong>, TJ Southern had a chat with <strong>Debra Graham</strong>, Vice President of Clinical Informatics at Physicians Services Group of Florida. bit.ly/FOGI-DebraGraham</li> <li>On Thursday, we had an episode of the <strong>Memora Health Care Delivery podcast</strong> where host Manav Sevak had over <strong>Bradley Kruger</strong>, system VP of patient experience at Advocate Aurora. <a href="http://bit.ly/CD-BradleyKruger"><u>bit.ly/CD-BradleyKruger</u></a></li> <li><strong>LabOps Leadership Podcast, </strong>Samantha Black, had a talk with <strong>John Curran</strong>, Vice President of Laboratory Operations at BostonGene, about his experience in LabOps management after having been a research scientist. <a href="http://bit.ly/LabOps-JohnCurran"><u>bit.ly/LabOps-JohnCurran</u></a></li> <li>On our main channel, the <strong>Outcomes Rocket Podcast</strong>, Saul Marquez spoke with <strong>Jason Rose</strong>, CEO of AdhereHealth, and <strong>Kal Vepuri</strong>, founder and CEO of Hero Health. <a href="http://bit.ly/JasonRose-KalVepuri"><u>bit.ly/JasonRose-KalVepuri</u></a></li> <li>The <strong>Everyone Hates Healthcare Podcast</strong> had an episode where <strong>Saul Marquez</strong> shared three different stories that are personal or close to him and will give you advice on navigating healthcare today. bit.ly/EHH-SaulMarquez</li> </ul> <p>Tune in every week to expand your horizons on various subjects in this industry! See you next week!</p>

<p>Imagine having a kitchen counter device that made sure you took your medication every day!</p> <p>In this episode, Jason Rose, CEO of AdhereHealth, and Kal Vepuri, founder and CEO of Hero Health, discuss how the partnership between their companies can improve medication adherence with technology. They talk about why non-adherence is a problem in healthcare and how they are addressing it together. Most drugs are refilled every few weeks, and complex-case patients have to manage several medications prescribed by different providers and dispensed by separate pharmacies. They explain how the alliance between Adhere and Hero plans to synchronize all the medications a patient might have to take and deliver them at once. With the device, patients can pour medications directly into the Hero smart dispenser and solve the daily challenge they, or the people they take care of, face when it comes to taking their medication. They believe this type of technology is vital to the shift to home care in healthcare.</p> <p>Tune in to this episode to learn about how the partnership between AdhereHealth and Hero Health is improving medication management and adherence, reducing costs and dispensing errors, and giving patients better outcomes!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Hear from a research scientist turned into a LabOps manager!</p> <p>In this episode, John Curran, Vice President of Laboratory Operations at BostonGene, talks about his experience in LabOps management after having been a research scientist. He details the steps and decisions taken throughout his career that led him to BostonGene, where he oversees laboratory operations around the development of a platform that harnesses the sequencing of RNA and DNA to get insights into patients’ diseases. He thinks it is very important to recognize LabOps team employees, as he finds retention to be the biggest challenge LabOps face, with a very high turnover for roles that are not considered glamorous. &nbsp;&nbsp;He explains the automation processes labs can undergo to integrate equipment with information management systems to reduce errors to the minimum, have higher control over processes, and increase the quality of the generated data.</p> <p>Tune in to this episode to learn from John Curran about his experience in LabOps and the challenges he’s overcome!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>The customer and consumer pieces are taking their ground in healthcare, how are organizations handling this?</p> <p>In this episode of Memora Health's Care Delivery Podcast, we welcome Dr. Bradley Krueger, the system VP for Patient Experience at Advocate Aurora. With more than 20 years of background experience, Bradley shares how the patient experience has evolved through time from sending surveys via post mail to in real-time feedback they get now. Communication between patients and their physicians is one of the priority items on the list to focus on. Including new voices like the BIPOC Community is crucial to redesigning care delivery today and from now on. Bradley also talks about the future of care delivery and what excites him the most.</p> <p>Tune in to the spectacular episode about taking in new voices, rethinking processes, and improving care delivery.</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Writing your evidence-based practice is the best way to learn and teach.</p> <p>In this episode of the Future of Global Informatics, TJ Southern talks with Debra Graham, Vice President of Clinical Informatics at Physicians Services Group of Florida. Debra didn’t want to be a nurse, and yet, she found her calling within clinical informatics. She talks about how she has worked from home for thirteen years to support staff nurses at the bedside and make their lives easier. She discusses various areas with technology where nurse informaticists have opportunities, expanding the job avenues they can perform, and highlights the importance of research for nurses to build their evidence-based practices. Debra encourages listeners to ask for what they want and get themselves in the rooms where the people they want to learn from are.</p> <p>Tune in to listen to Debra’s advice based on her 40-year nursing career and her 15-year informaticist career!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Never underestimate the power of conversational data. In this episode, Amy Brown, Founder &amp; CEO of Authenticx, talks about the power of listening and conversational data in healthcare. After having worked in teams that led conversations with tens of thousands of patients and providers daily, Amy was inspired to start Authenticx by how those micro conversations, when pieced together, might contain really important insights that could fuel change within healthcare.</p> <p>Authenticx seeks to help humans understand humans in the healthcare space. Amy explains how they take in bidirectional customer conversations, and with the help of AI and ML models built by healthcare professionals, Authenticx allows users that go into its platform to dive into the desired areas. This marriage of structured data with the literal voice of the customer generates insights that can help different healthcare areas like operations, strategy, compliance, sales, and marketing.</p> <p>Tune in to this episode to listen about how Authenticx is giving value to customer voices as a data source!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Customer centricity has a huge business value, so it’s time for you to discover it!</p> <p>In this episode, Natanya Wachtel, founder of the New Solutions Network and evrmore.io, talks about the new show on the Outcomes Rocket Network: Insights Out. Natanya starts off by telling Saul about herself and her work at the New Solutions Network designing customer-centric solutions with technology and behavioral science for different healthcare companies. She explains then what the podcast will consist of, having conversations with the heads of leading organizations to understand how they are making their customer relationships work best and ways to improve operational efficiency. Episodes will be released once per month as starters and will last between 15 and 20 minutes. She encourages listeners to check it out if they're looking to increase their business performance with a mix of customer science and experience from herself and her guests.</p> <p>Tune in to this episode to learn about Insights Out, the latest podcast to join the Outcomes Rocket Network!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>

<p>Welcome to the Research Confidential Podcast!</p> <p>In this first episode, Brad Hightower, CEO at Hightower Clinical, talks about improvements that need to happen in clinical trial research. Brad details how he became CEO of his clinical research enterprise, one where he offered free research infrastructure to physicians who hadn’t been involved in any clinical trials before.</p> <p>Throughout his years of experience, Brad observed and identified many improvable aspects, some of which he mentioned. He believes clinical trial criteria need to be adjusted to include a more general population set. Clinical trials suffer from a lack of standardization in processes, and workflows need to be more integrated.</p> <p>Tune in to this episode to learn how Hightower Clinical addresses all the issues Brad has identified in clinical trials!</p> <p>Click this link to the show notes, transcript, and resources: outcomesrocket.health</p>