Retail Revolution
RETAIL REVOLUTION is a unique podcast that features in-depth conversations with guest experts in omni-channel retailing with myriad perspectives: technology, consumer engagement, data analytics, merchandising and more. We pay special attention to current socio-political issues and challenges and their implications on fashion retail, as well as opportunities to innovate and rethink retail's future. RETAIL REVOLUTION is hosted by Christopher Lacy and produced by Joshua Williams, fashion industry leaders and educators.
51
Conversation with Timo Rissanen, Associate Prof...
Timo challenges listeners with innovative ways to think more sustainability about the fashion system, including design and retail. He focuses on the role that consumers play in this complex system and discusses the intrinsic connection between sustainability and social justice.
28 min
52
Conversation with Vasumathi Soundararajan, Serv...
Vasumathi describes her role and ethos as a service and interaction designer, focused on how customers experience brands digitally and physically. She shares insight, as an entrepreneur, on growing a customer-centric business.
34 min
53
Conversation with Donald Rattner, Architect & A...
Donald discusses the science behind space design with a focus on how retailers can connect more organically and successfully with customers. He coins a new term, “retidential” design, a mash-up of retail and residential, to describe a movement towards more intimate, home-like retail spaces.
38 min
54
Conversation with Dr. Guido Lang, Associate Pro...
Guido shares his insights on developing new ideas and bringing them to the market, especially in the technology space. He reinforces the idea that staying focused on solving one particular program first, before trying to scale, is key to a successful new business.
32 min
55
Fashion & Racism, A Conversation with Sabrina L...
Christopher and Joshua share in a special conversation with Sabrina Lynch, an integrated marketing and communication specialist about the issue of race and fashion, specifically as it relates to black people.
41 min
56
Conversation with Sam Cotton, Creative Director...
Sam shares insight on the fashion design process within the context of the full supply chain, from sourcing materials and production to retailing and end use. He discusses the fashion industry within the wider lens of philosophic and economic models and shares his ideas for a more sustainable future
39 min
57
Bonus Conversation: Emily & Jessica
Global Fashion Management students Emily Wiens and Jessica Tsai share their retail strategies for Net-a-Porter and Mujui, as part of their “Retailing and Service Design” final projects. They also provide insight on youth culture, consumer engagement and post-pandemic retailing.
34 min
58
Bonus Conversation: Jeanette & Glenda
Global Fashion Management students Jeanette Gong and Glenda Widjaja share their retail strategies for Aimé Leon Dore and Urban Outfitters, as part of their “Retailing and Service Design” final projects. They also provide insight on Gen Z customers and how brands can better engage them.
32 min
59
Conversation with Jon Harari, CEO, WindowsWear
Jon shares his insight about the digitization of fashion and the work WindowsWear is doing to aggregate the creativity of store designers, visual merchandisers and packaging specialists. He equates information as power in a digital economy.
41 min
60
Conversation with Xia Feng, E-Com Expert & CEO,...
Xia Feng illuminates the major shifts that are happening in the fashion digital space. She discusses how the Chinese market may hold answers for American and European brands and their quest to connect more authentically, and in real time, with consumers online.
43 min
61
Conversation with Brandon Roe, Marketing Expert...
Brandon provides insight on how luxury brands can better engage customers by understanding the unique cohorts that shop for luxury products and services. He also provides clear steps that fashion brands can take to ensure they manage through the Covid-19 crisis.
48 min
62
Conversation with Meisha Brown, VP Department S...
Meisha Brown shares her deep experience and perspective in multi-label luxury merchandising in a time of major retail disruption. She discusses everything from developing brands on the store floor through thoughtful merchandising to dealing with vendor relationships. She also offers advice to future
43 min
63
Conversation with Noam Levavi, CEO, BYOND XR
Noam Levavi challenges our concepts of what retail might look like in 3 to 5 years, discussing how the shift into the virtual world will be accelerated post Covid-19 pandemic and how adopting new technologies will unveil new opportunities for brands, retailers and designers.
42 min
64
Bonus Episode: Hopes & Fears for Fashion’s Future
Jordana Guimaraes discusses the hopes and fears that fashion industry professionals are grappling with during the Covid-19 pandemic. Notwithstanding the real issues the pandemic has created, she posits that a time of crisis creates opportunity to design innovative solutions.
20 min
65
Conversation with Kevin Thompson, Chief Brand S...
Kevin Thompson shares his perspective on the changing landscape of retailing, particularly as it relates to brick & mortar operations and design. He also discusses the marketing needs of a fashion brand and how communication is a two-way street, wherein customers must have a voice.
40 min
66
Conversation with Lauren McGuire, President, Ma...
Lauren McGuire discusses sonic branding and the use of sound overall in retail environments, online and onsite. She focuses on how sound impacts the shopping experience, and shares her insight on how sound might be used after we reach the end of the pandemic.
27 min
67
Conversation with Claire Mitchell, Design & Inn...
Claire Mitchell discusses the evolving role of technology in fashion retailing, sharing her predictions for their term. She also discusses the implications of technology in fashion, everything from how customer's shop to issues of sustainability.
33 min
68
Conversation with Dr. Niz Safrudin, Design Enga...
Dr. Niz Safrudin shares her insight regarding the intersection of physical and digital space and the real challenges of “omni-channel” retailing. She also discusses the potential opportunities brands may have to reset after the pandemic.
36 min
69
Conversation with Stacy Graiko, Managing Direct...
Stacy Graiko shares her perspective on customer shifts and expectations for retailers, from a psychological perspective with a focus on Millenials and GenX, as well as short term considerations related to Covid-19. She also discusses the need for more gender parity and representation of woman in the
43 min
70
Bonus Episode: Communities of Scale
In this bonus episode, we share our perspectives on the Covid-19 pandemic and how it’s effected our personal and work lives. We discuss the opportunities that may emerge from this crisis, with a hope that businesses will think more humanistically.
17 min
71
Conversation with Yasmine Sayed, Senior Consult...
Yasmine Sayed discusses the shift in retail towards a more coordinated effort across all channels. She focuses on how e-commerce is driving change, especially as it relates to inventory management and returns.
33 min
72
Conversation with Ron Thurston, VP Stores, Inte...
Ron Thurston shares his unique perspective on developing a luxury retail business in the US market, with a focus on analytics, sales planning and empathetic and curious leaderhip.
42 min
73
Trailer: An Introduction to Retail Revolution
Host, Christopher Lacy, and producer, Joshua Williams, discuss how the idea of "Retail Revolution" was born.
12 min